CRM Integration

1 week ago


Mumbai, Maharashtra, India Servilint Technologies Full time

Job description:

We are looking for a Integration & Development Engineer to join our team and help us deliver high-quality CRM solutions for our clients

You will also be able to Integrate Zendesk using APIs, webhooks, apps, themes, and

Customization and Integration:

Customize Zendesk to align with organization s branding and specific requirements.

Develop and maintain custom applications, integrations, and plugins to extend Zendesk functionalities.

Integrate Zendesk with other systems and applications using APIs, webhooks, Java Script and

Implementation of Zendesk, ensuring a smooth transition from existing systems.

Gather requirements from client representatives to ensure alignment with their needs.

Analyze clients business requirements, translate them and design customized solutions accordingly.

Configure Zendesk settings, workflows, and automation's to optimize efficiency.

Develop connections between Zendesk and other internal systems.

User Training and Support:

Conduct training sessions for end-users and support staff to ensure smooth adoption of Zendesk.

Provide ongoing support to users, addressing queries, and troubleshooting issues in a timely manner.

Develop and maintain documentation for Zendesk configurations and customization.

System Maintenance:

Perform regular system maintenance, updates, and patches for optimal performance and security.

Monitor system health, proactively address potential issues Implement backup and recovery plans in collaboration with the IT team.

Performance Optimization:

Analyze system performance metrics, identify areas for improvement and implement enhancements

Identify automation and optimization opportunities to streamline processes.

Implement and customize Zendesk products using the Zendesk admin interface and Zendesk developer

Proven experience in implementing and customizing Zendesk or other similar CRM, including configuring workflows, automations, and user interfaces.

Proficient in Zendesk admin interface and developer tools, such as Zendesk Apps Framework, SDKs, CLI, and Theme Editor

Strong knowledge of Zendesk APIs, webhooks, data models and ability to develop custom solutions using Zendesk SDK.

Familiarity with scripting languages (e.g., JavaScript) for customization and integrations.

Good understanding of IT infrastructure and server maintenance.

Skilled in HTML, CSS, JavaScript, and Liquid templating language

Knowledgeable in RESTful web services, JSON, XML, and SQL

Experience in using version control systems, such as Git

Good problem-solving skills and attention to detail.

Strong communication and collaboration skills to work effectively with cross-functional teams.

Location: This is a work from office job in Mumbai

)
  • CRM Integration

    7 days ago


    Mumbai, Maharashtra, India Servilint Technologies Full time

    Job description: We are looking for a Integration & Development Engineer to join our team and help us deliver high-quality CRM solutions for our clients You will also be able to Integrate Zendesk using APIs, webhooks, apps, themes, and Customization and Integration: - Customize Zendesk to align with organization s branding and specific requirements. -...

  • Manager - CRM

    1 week ago


    Mumbai, Maharashtra, India LeanFlo Inc. Full time

    We are seeking a highly skilled and experienced Manager with expertise in the LexisNexis Interaction CRM system. As the Manager - CRM, you will be responsible for overseeing the implementation, maintenance, and optimisation of our CRM system to drive customer relationship management initiatives. Your role will involve collaborating with cross-functional...

  • CRM Executive

    7 days ago


    Mumbai, Maharashtra, India BrandSwitch Full time

    Job Description: CRM Portal Handler and MIS HandlingJob Title: CRM Portal Handler and MIS HandlingJob Summary:We are seeking a highly organized and detail-oriented individual to join our team as a CRM Portal Handler and MIS (Management Information System) Specialist. In this role, you will be responsible for managing customer relationship management (CRM)...


  • Mumbai, Maharashtra, India CRISIL Limited Full time

    Role - Associate Director - Dynamic CRMExperience - 12 years plusJob Summary:The Dynamics CRM Lead is responsible for overseeing the implementation, customization, and maintenance of Dynamics 365 CRM solutions for our customers. They will lead a team of developers and consultants in designing and delivering solutions that meet the Customer's needs and...

  • CRM Developer B2

    1 week ago


    Mumbai, Maharashtra, India NR Consulting - India Full time

    Job Description: " 3-6 years experience. Must have strong technical skills on MS Dynamics 365 and earlier version with online environment. " Hands on experience in C#.Net Java Script MS SQL MS CRM SDK MSD developer toolkit and SSRS " Good to have experience in Unified Service Desk application " Experience in Workflows Plugins Actions Form...


  • Mumbai, Maharashtra, India Anicalls (Pty) Ltd Full time

    5+ years rsquo Experience in System Administration 3+ years rsquo Experience developing Restful API and XML-based web services interfaces. (SOAP and WSDL) 3+ years rsquo Experience with scripting using java groovy, power shell, and SQL. Responsible for the implementation, support, and maintenance of CRM systems, including integration with other systems....

  • sap crm

    7 days ago


    Mumbai, Maharashtra, India Supro info Solution Full time

    Job Overview:Position:SAP CRM CONSULTANTYear of Experience: 4-10+ YearsEducation: BE/B Tech, MTech, MCA, MBA or any post-graduationLocation: Gandhidham/Mumbai/ChennaiPay roll : Direct Client PayrollType : Full time (No Contract, NO Contract to hire Only Full time on client payroll)IMMEDIATE JOINER (30 Days)Job Description:Did SAP CRM Master Data, Order...

  • Project Lead

    2 months ago


    Navi Mumbai/Mumbai, Maharashtra, India ProPMO Services Private Limited Full time

    Job Description :We are seeking a dynamic and experienced Project Lead to spearhead CRM implementation projects involving vTiger and Sugar CRMs as part of our company's comprehensive digital transformation initiatives for our valued customers. The successful candidate will play a pivotal role in ensuring the seamless integration and optimization of CRM...

  • Project Lead

    3 weeks ago


    Navi Mumbai/Mumbai, Maharashtra, India ProPMO Services Private Limited Full time

    Job Description :We are seeking a dynamic and experienced Project Lead to spearhead CRM implementation projects involving vTiger and Sugar CRMs as part of our company's comprehensive digital transformation initiatives for our valued customers. The successful candidate will play a pivotal role in ensuring the seamless integration and optimization of CRM...


  • Navi Mumbai, Maharashtra, India ICICIdirect Full time

    Responsibilities:Design, Build, Manage workflows and integrations with various enterprise applications around CRMInterface with business teams to understand business requirements and implement solutionsDesign and optimize systems that can process events for various kinds of users of the CRM system ensuring stability and performanceManage a team of 20...

  • CRM Administrator

    1 week ago


    Mumbai, Maharashtra, India OLIVER+ Full time

    As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.JOB DESCRIPTION FOR CRM ADMINISTRATOR***Job Level: Mid...


  • Mumbai, Maharashtra, India Hexaware Technologies Full time

    Required skill:Microsoft Dynamics - Sales,Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java scripts, web resources, integrations development.Shift timings:UK shift timeExtremely sound in Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java...


  • Mumbai, Maharashtra, India General Mills Full time

    Position TitleLead Technical Engineer – Salesforce PlatformFunction/GroupDigital and TechnologyLocationMumbaiShift TimingRegularRole Reports toSr. Manager – Salesforce PlatformRemote/Hybrid/inOfficeHybridABOUT GENERAL MILLSWe make food the world loves: 100 brands. In 100 countries. Across six continents.With iconic brands like Cheerios, Pillsbury, Betty...


  • Mumbai, Maharashtra, India Talent et au-dela Full time

    Job ID:Tead - 1872Work Experience (Years):3-7Job Type:PermanentPosted Date:28/06/2023Location:Mumbai, MH | Pune, MHOverview:Microsoft Dynamics 365 CRM Administrator - Sales/OBJECTIVES:TheDynamics 365 CRM Administrator (CRMA) will be responsible for system administration, data management and reporting on our Dynamics 365 CRM platform, working primarily with...


  • Mumbai, Maharashtra, India General Mills Full time

    Position Title Lead Technical Engineer – Salesforce Platform Function/Group Digital and Technology Location Mumbai Shift Timing Regular Role Reports to Sr. Manager – Salesforce Platform Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With...

  • Zoho CRM Developer

    2 months ago


    Mumbai/Navi Mumbai/Pune, Maharashtra, India ProPMO Services Private Limited Full time

    Job Description:Zoho CRM Developer / Administrator is for candidates having 3 years to 7 years experiences looking to develop the career as a developer/Senior Developer. This position has a competitive salary and there will great learning potential. The Job will also involve extensive on project experience on various CRM Products such as Zoho CRM, Zoho...

  • Zoho CRM Developer

    3 weeks ago


    Mumbai/Navi Mumbai/Pune, Maharashtra, India ProPMO Services Private Limited Full time

    Job Description:Zoho CRM Developer / Administrator is for candidates having 3 years to 7 years experiences looking to develop the career as a developer/Senior Developer. This position has a competitive salary and there will great learning potential. The Job will also involve extensive on project experience on various CRM Products such as Zoho CRM, Zoho...


  • Mumbai, Maharashtra, India Chenoa Information Services - India Full time

    Payroll ChenoaExp - 3-4 Yearswork from office everyday.Location SUASHISH IT PARK, 680 e, 680E, Food Corporation of India Warehouse, Borivali East, Mumbai, Maharashtra 400066Notice Period - immediate to 30 Days Provide technical support for our CRM, ERP and portal users. Receive and analyze requests related to CRM and its related services from internal...

  • CRM Administrator

    7 days ago


    Mumbai, Maharashtra, India NielsenIQ Full time

    Job Description ABOUT THIS JOB**JOB PURPOSE Support the Sales/Marketing/Finance users in adoption of MS Dynamics 365. Involved in assisting with CRM Administration tasks and user requests. The person must be proactive, showcase ownership to increase user adoption and showcase servitude to user requests.RESPONSIBILITIES Lead Coaching/Mentoring of CRM...

  • CRM Admin

    1 week ago


    Mumbai, Maharashtra, India Atomberg Technologies Full time

    CRM Admin:Mumbai, Maharashtra, India Department Technical Support Job posted on Feb 6, 2023 Employee Type Permanent Experience range Range (Years) 2 years 5 yearsJob description: Salesforce certified administrator or Salesforce advanced administrator certification. A bachelor's degree in computer science would be advantageous. 23 years of experience as a...