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Flexcube Technical Consultant

3 months ago


Bengaluru, Karnataka, India LTIMindtree Full time
Experience : 412

Years Job Location:
Pan India (All LTIMindtree Offices)

Key Skill:
Flexcube Technical FCCNotice Period 0 to 90 Days Job Description

FCC:
—Responsibilities:
Be part of Support/Implementation activities of Oracle FLEXCUBE Corporate Core Banking product. Knowledge of various Flexcube Corporate Modules Fund Transfer/Payments/Bills & Collection/Letter of Credit/Loans/ General Ledger Knowledge of EMS, Flexml, SWIFT, Debug Capture process Use defined Standards/Tools/Processes/Change-ControlSteps and document all work to achieve deliverable that meet Quality/Audit/Compliance expectations of Oracle/Client. Responsible for SLA driven Application Monitoring Monitor escalations for L2/L3 Incidents and ensuring closure within the SLA's. Escalate the Incidents/failures to Level2 support as per the defined process. Support scheduled weekend activities (e.g.

BCM testing, Data Centre Power ) of Production applications. Coordinate with Offshore Development and/or Support teams for various technical deliverables including Customization Deliveries, Patch sets, fixes etc. He/she will need to successfully manage Customer Relationship and respond / address any initial escalations from Customer.
On need basis step in to analyze issues and provide L1/L2 production support covering both technical and functional domains of ORACLE FLEXCUBE Core Banking suite of products at Customer location/base location.
Coordinate with all stakeholders including Client IT Team, Support Team, Offshore Development Teams to prepare and provide Status reports to Management / Client periodically. On occasion he/she might be required to provide On-Call support during nonbusiness hours. Need involvement in Automation & Continuous Service Improvement Guide the business users on any configuration issues related to the application Regular defect status reporting along with any critical issues that may require senior management's attention Follow structured configuration and release processes for applying fixes and software release Work closely with the Infrastructure and Database support teams to ensure that corebanking environment is fully secured and optimized for high performance. Should know how to analyze Debug logs Participate in Automation & Continuous Service Improvement Desired Skills and Experience: Candidate should have handson Implementation and / or production support experience with Flexcube Core Banking product. Sound Oracle DB, Oracle SQL, PL/SQL, Java, Javascript, XML, basic Unix shell scripting Hands on Expertise in Deployments, Backup/Restore Operations and Source Control tools Hands on Expertise in Microsoft Office tools including Word, Excel Client Facing skills Experience on implementation of Interfaces, Batch operations, Trouble shooting and resolution of issues encountered in production support.
Good Problem Solving skills Perform proper handover/knowledge transfer at end of each assignment. Support EndofDay (EOD) and Beginningofday (BOD) batch operations Qualifications: Should hold a Bachelors/Masters Degree in Computer Science / Banking.

Fluency in English is a must.

Experience 5 to 10 years total experience with 3 to 6 years experience in primary skills.

He/she has previous Banking experience and knows how to engage with Offshore Development and Support teams in providing the end resolution for production incidents with statusreporting and root cause analysis.

Ability to work in a high pressure, fast moving and challenging environment

External Accreditation:
ITIL v3 Foundation as Added Advantage Other skills: Ready to work in Morning/Afternoon/Night shift (9 hour shift 5 days a week) Able to work to tight deadlines and produce solid work that is both accurate and to a high standard Be selfmotivated, disciplined and able to work well in a team environment but also on an individual basis to ensure tasks/actions are completed