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Customer Support Intern

3 months ago

Jaipur, Rajasthan, India AppITron Solutions Pvt. Ltd. Full time
Answers incoming customer calls regarding billing issues, product problems, service questions, and general client concerns

  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
  • Update customer information in the customer service database during and after each call
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
  • Impact the company's bottom line by problemsolving and turning frustrated clients into repeat customers

Job Type:
Internship

Salary:
From ₹5,000.00 per month

Schedule:

  • Day shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • C Scheme, Jaipur , Rajasthan: Reliably commute or planning to relocate before starting work (required)

Education:

  • Bachelor's (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:

  • Hindi (preferred)
  • English (preferred)

Speak with the employer

  • 91-XXXXXXXXXX