Sales Representative

7 days ago


Bhilai, Chhattisgarh, India SIYA INTERNATIONAL Full time

Skills Required:

  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multitask, prioritize, and manage time effectively
  • Familiarity with CRM systems and practices
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer / client accounts through open and interactive communication
  • Responsible to do end to end coordination with high end clients
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Develop project, logistics plan and procedures
  • Provide shipping duration for the planned modes of transportation
  • Route and arrange transportation of shipments
  • Develop project logistics estimate coordinate transportation for normal loads, special oversized loads, hazardous and complex international shipments by all modes of transportation
  • Evaluate traffic related proposals such as inland carriers, freight forwarders, export packers, charter shipments, ocean, air, freight rate agreements and custom brokers
  • Perform expediting and / or tracing activities with carriers, packers, and shipping agents
  • Support purchasing with carrier related insurance claims for overage, lost or damaged cargo
  • Proven customer support experience or experience as a client service representative
  • Track record of overachieving quota

Growth Opportunities:

  • Remuneration and appraisals will be as per the achievement of targets
  • The exposure level is immense as the target market is not restricted

Salary:
₹8, ₹19,127.30 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement

Shift:

  • Day shift

Travel requirement:

  • Up to 20% travel

Ability to commute/relocate:

  • Bhilai, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)

Experience:

  • Sales (required)
- sales representative (required)

  • Cold calling (required)
- total work (required)

Language:

  • English (required)
  • Marathi (required)
  • Odia (required)
  • Telugu (required)
  • Malayalam (required)
  • Kannada (required)

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