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Telecommunications Project Manager

3 months ago

Chennai, Tamil Nadu, India Airtel Business Full time
We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel. Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow. We hire people from every realm and offer them opportunities that encourage individual and professional growth.

We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do 'jobs never done before' .


Function :

Customer ExperienceReporting To:
TL- Service Delivery

Job Level:

Assistant Manager/ManagerPurpose of the JobThis role is responsible for project management and service delivery of all products & services.


  • Project management, planning and scheduling implementation of MPLS services.
  • On Time, within budget Implementation of the complete project
  • Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work.
  • Enhance service delivery experience for the customer & revenue for the organizationKey DeliverablesCustomer engagement & communicationProject kick off meeting/call with CustomerResolution of customer dependenciesShare Project Plan with the customere2e tracking & monitoring of project deliveryProactive & timely project status update to the customerProject Stage tracking & ensure timely deliveryProject follow ups, escalations and constraint resolutionDelivery of third party media/bandwidthCustomer CPE integration & testingSchedule planned activities with the customersAccelerate & Maximize revenue by faster deployment of projectSkills RequiredGood understanding of project management concepts and methodologyExcellent relationship management with customer, cross functional teamGood written and verbal communication skillsGood understanding of products, servicesGood planning & execution skillsCan do attitude & problem solving skillsQuick thinking & analytical abilityProcess orientation and eye for detailResult OrientationEducational Qualifications6 – 10 years project execution experience in Telecom/ISP industrySound understanding of telecom technology,products & servicesWork ExperienceDiploma Technical, preferably B.E/B.TechQualify CS Hiring TestStrong communication skillsStrong planning and execution skills