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Female Receptionist for Skin Clinic

3 months ago

Thoraipakkam Chennai Tamil Nadu, India Vee Vee skin Clinic Full time

A front office receptionist in a Skin clinic serves as the initial point of contact for patients and plays a crucial role in ensuring the smooth functioning of the administrative side of the Dermatology & Cosmetology practice.

Here's a comprehensive job description for a front office receptionist in a Skin clinic:

1. Patient Check-in and Check-out:

  • Greet patients as they arrive and assist with the checkin process.
  • Verify and update patient information, including contact details
  • Handle patient checkout, scheduling followup appointments, and processing payments.

2.

Appointment Scheduling:

  • Manage the appointment schedule efficiently, coordinating with the dermatology team to ensure optimal use of time.
  • Schedule new patient appointments and followups.
  • Provide information about services, appointment availability, and general inquiries.

4.

Financial Transactions:

  • Process payments, issue receipts, and handle billing inquiries.
  • Work with patients on financial arrangements and payment plans when necessary.

5.

Records Management:

  • Maintain accurate and uptodate patient records in the skin practice management system.
  • Ensure compliance with privacy and confidentiality regulations (HIPAA).

6.

Waiting Area Management:

  • Ensure a comfortable and welcoming waiting area for patients.
  • Monitor patient flow and address any delays or issues.

7.

Filing and Organizing:

  • Organize and maintain physical and electronic filing systems.
  • Keep the front desk area clean and organized.

9.

Patient Education:

  • Provide patients with information about clinic policies, procedures, and any necessary preappointment instructions.
  • Educate patients on the importance of regular skin care and hygiene.

10.

Problem Resolution:

  • Address patient concerns, complaints, or issues in a professional and empathetic manner.
  • Escalate complex issues to the appropriate personnel.

Requirements:

  • High school diploma or equivalent.
  • Previous experience in a medical office setting is preferred.
  • Excellent communication and customer service skills.
  • Strong organizational abilities and attention to detail.
  • Knowledge of cosmetology terminology and procedures is a plus.

Pay:
₹15,000.00 per month

Schedule:

  • Evening shift
  • Morning shift

Supplemental pay types:

  • Overtime pay

Language:

  • English (preferred)

Work Location:
In person

Expected Start Date: 15/06/2024