Senior Executive EXL/SE/1039870

Job DescriptionLead Assistant Manager - QA Engineer (4+ years of experience in manual/automation testing w/ 2 to 4 years within AWS cloud environment):EXL Digital is extending its Cloud Deployment Practice team and is looking for an experienced Lead Assistant Manager - QA Engineer to join the team. At EXL, we believe there is always a better way. We look...

Job Description Lead Assistant Manager - QA Engineer (4+ years of experience in manual/automation testing w/ 2 to 4 years within AWS cloud environment): EXL Digital is extending its Cloud Deployment Practice team and is looking for an experienced Lead Assistant Manager - QA Engineer to join the team. At EXL, we believe there is always a better way. We...

Job Description Skills SetsTESTED / TRAINED THROUGH Qualifying Score Technical SkillsMinAbility to use the Desktop Computer system Technical Test> =7/10Basic IT & familiarity of Operating Systems (Windows 95/98//NT) Basic Knowledge of using Internet, Web Browser, Search Engine etcKeyboarding Skills Typing Test> =25Process SpecificMinProcess Knowledge...

Job Description Basic Function Under the direction of the Senior Manager /Asst. Vice President, this role is primarily responsible in managing operations and performance of the team to ensure all agreed SLA's and KPI's are met. This job also includes direct client interactions for any questions and issues around SLA's. The role continually involves...

Job Description Able to work on client applications, have knowledge of London Market, Llyods Market Insurnace and workflow. Able to work with minimal supervision Experience preferred in Processing Slip, Creating LPAN and submitting to Xchanging team Demonstrated mastery of processing, policy rating and policy issuance systems. Solves problems...

Job Description Demonstrated mastery of processing, policy rating and policy issuance systems. Build / maintain strong relationship with regional UWs. Identification of risks and associated exposures involved in new applications for use of appropriate and established rating criteria. Review of historical loss data in lieu of policy rating for...

Job Description The job also includes recommending updates to the training curriculum, gathering TNI; suggesting module changes/ updates and evaluating the effectiveness of the training programs. The primary interaction would include coaching and mentoring the associates, new trainers, calibration and periodic reporting of all the above to the...

London Market Insurance Specialist Position at XYZ Company Are you experienced in client applications and London Market operations? Do you have a knack for handling high transaction volumes with ease? If yes, we have an exciting opportunity for you! Proficiency in needs including Slip Processing, Endorsements, LPAN creation, and document submission to...

Job Description Preferred knowledge of the UK insurance industry Gathering and updating the data into the client systems Evaluate incoming applications, interpret necessary information for completing assigned tasks Indexing and filing of documents electronically on Provided Systems Contact relevant parties to obtain missing information (as necessary)

Job Description Role / Responsibilities: Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements Provide coaching and feedback to team members to enable them to improve their performance Assist new hires such that they are productive on the floor in the shortest possible time frame Escalations...

Job Description Assisting customers with their enquiries, complaints, orders, and issues Providing customers with information about the company's products and services Documenting customer interactions and maintaining call logs and reports Escalating or transferring customers to different departments or senior team members when required

Job description (Technical Delivery Manager)Job Location: PuneExperience: 8-12 yearsNotice Period: Immediate Joiner to 30 days.Join EXL's innovative data science team, where we harness the power of generative AI to push the boundaries of data-driven solutions. At EXL, we're committed to exploring new frontiers in technology,Job Title: Technical Delivery...

Job Description Position Title, Responsibility Level Senior Manager: Training & Quality Function Blended (Voice, Email, Chat & back office) Reports to AVP Permanent/ Temporary Permanent Span of Control N/A Location Pune, India Basic Function Develop and implement training programs for frontline staff in a blended...

Job Location: PuneExperience: 8-12 yearsNotice Period: Immediate Joiner to 30 days.Join EXL's innovative data science team, where we harness the power of generative AI to push the boundaries of data-driven solutions. At EXL, we're committed to exploring new frontiers in technology.Job Title: Technical Delivery ManagerKey Skills:Project ManagementDelivery...

Job Description PROCESS IMServ - Voice POSITIONS Process Analyst/ Executive/Sr. Executive (Experience of minimum 6 months preferred) COMPLEXITY Complexity: Medium to Complex CORE REQUIREMENT Performance Parameters §Productivity§Accuracy§Attendance Role Responsibilities §Handling inbound calls from our third-party providers to resolve...

Job DescriptionPosition Title, Responsibility LevelSenior Manager: Training & QualityFunctionBlended (Voice, Email, Chat & back office)Reports toAVPPermanent/ TemporaryPermanentSpan of ControlN/ALocationPune, IndiaBasic FunctionDevelop and implement training programs for frontline staff in a blended contact centre.Ensure high-quality service delivery across...

Job Description Job Role and Summary An Email & International Executive builds emails and carry out email-testing. He or she is well aware of the products in the retail industry. He or she should be well aware of Adobe Photoshop and image editing. A. Duties and Responsibilities Perform to accomplish and carry out departmental or organizational...

Job DescriptionSkill Set Matrix for Customer Care Executive – BGB Back officeTechnical SkillsGood computer navigation skillsComputer proficiency test at hiring: 70%Ability to use the desktop computer systemBasic IT knowledge & familiarity of operating systems (Windows 95/98/NT)Basic knowledge of using internet, web browser, search engine, etc.Keyboarding...

Job Description Position Title Advisor – Damage Fulfilment Function, Responsibility Level Operations, Executive Reports to Assistant Manager – Operations Location Noida / Pune SEZ Span of Control NA Permanent/ Temporary Permanent Basic Function This role primarily involves dealing with different activities...

Job Description Position Title, Responsibility Level Advisor – Motor Claims Function Operations, Executive Reports to Assistant Manager – Operations Permanent/ Temporary Permanent Span of Control NA Location Noida - SEZ Basic Function This is a complexity level 3 Voice process. The role primarily involves dealing with end...