Customer Relationship Officer-0-4 Years

1 week ago


Coimbatore, Tamil Nadu, India BOOM HR SOLUTION Full time
Qul:AnyDegree
Experience:BOTH EXPERIENCE &FRESHER
Salary:Based onExperience
Timing:9.30 AM to 8.00PM
Location:CHENNAI/COIMBATORE

JobDescription:
  • Understandingthe commercial operation challenges objectives and daily work ofeach team; improving their operation and productivity through CRMadministration.
  • Providingsystem administration support especially related to userpermissions custom objects andworkflows.
  • Creatingmanaging and optimizing complex workflow rules validation rules andapprovalprocesses.
  • Creatingand managing custom objects fields formulas record types pagelayouts reports anddashboards.
  • Analyzingdata to provide insights into the operation effectiveness andproductivity of eachteam.
  • Workingclosely with other teams to capture and identify businessrequirements for CRMimplementation.
  • Coordinatingand supporting integrations with thirdparty apps plugins andtools.
  • Assistingin identifying and resolving data anomalies and errors; maintaininga high level of dataintegrity.
  • Supportingthe team in daily troubleshooting bug fixing and endusersupport.
  • Creatingand maintaining documentation on processes policies applicationconfiguration and helprelatedmaterials.



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