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Customer Relationship Officer-0-4 Years
1 week ago
Experience:BOTH EXPERIENCE &FRESHER
Salary:Based onExperience
Timing:9.30 AM to 8.00PM
Location:CHENNAI/COIMBATORE
JobDescription:
- Understandingthe commercial operation challenges objectives and daily work ofeach team; improving their operation and productivity through CRMadministration.
- Providingsystem administration support especially related to userpermissions custom objects andworkflows.
- Creatingmanaging and optimizing complex workflow rules validation rules andapprovalprocesses.
- Creatingand managing custom objects fields formulas record types pagelayouts reports anddashboards.
- Analyzingdata to provide insights into the operation effectiveness andproductivity of eachteam.
- Workingclosely with other teams to capture and identify businessrequirements for CRMimplementation.
- Coordinatingand supporting integrations with thirdparty apps plugins andtools.
- Assistingin identifying and resolving data anomalies and errors; maintaininga high level of dataintegrity.
- Supportingthe team in daily troubleshooting bug fixing and endusersupport.
- Creatingand maintaining documentation on processes policies applicationconfiguration and helprelatedmaterials.
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