F&B Executive

1 week ago


Chennai, Tamil Nadu, India Accor Full time
Company Description

Mercure Chennai Sriperumbudur, a hotel offering unique local experiences, proudly positioned as the sole international brand in the Sriperumbudur-Oragadam industrial area and automobile hub. Conveniently located a 45-minute drive from Chennai airport, as well as Mahindra World City and just 29 minutes from Marimalai Nagar. This establishment boasts an all-day dining restaurant, multiple meeting spaces, a fitness center, travel desk, and entertainment facilities. Situated in close proximity to major corporations, IT companies, Singaperumal Koil, and Chengalpattu industrial areas. Guests can easily explore nearby attractions including Kanchipuram for historic temples and Kanjeevaram sarees, Mahabalipuram for monuments and beaches. The hotel's strategic location allows guests to visit historical landmarks such as Mahabalipuram and the renowned Ekambareshva and Kailasanatha temples in Kanchipuram. Access to Chennai city Centre is seamless via the highway.

Job Description

Job Purpose

This role involves delivering efficient and professional F&B service to the hotel's esteemed guests.

Reporting Lines to Food & Beverage Manager

Primary Responsibilities

Outlet Operation

  • Coordinate and assist with opening/closing duties
  • Supervise junior team members and casual labor
  • Manage reservations, take orders, and serve food & beverages
  • Ensure service standards are met
  • Promote offers and maximize revenue
  • Provide personalized service and adhere to hygiene standards
  • Handle complaints efficiently
  • Oversee outlet operations in absence of management
  • Assist other F&B outlets during peak times

Other Responsibilities

  • Have thorough knowledge of F&B services, preparation methods, and hotel facilities
  • Familiar with fire safety and emergency procedures
  • Attend briefings, meetings, and trainings as required
  • Adhere to uniform and grooming standards
  • Perform additional duties as assigned by Hotel Management
Qualifications

Knowledge and Experience

  • Secondary / High school education
  • Additional certification(s) in Food & Beverage advantageous
  • Proficient in English language
  • Knowledge of additional languages a plus
  • Minimum 2 years of relevant experience
  • Working knowledge of MS Excel, Word, & PowerPoint

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