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Lead Control Management Officer- QA

3 months ago

Bengaluru, Karnataka, India WELLS FARGO BANK Full time
Control Management: Covers jobs responsible for partnering with their relevant business group to develop and maintain a strong control environment leading to the early identification and sustainable mitigation of operational risk. Responsible for Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies, Control Governance & Reporting, and Control Programs.
About this role:
Wells Fargo is seeking a Lead Control Management Officer...
In this role, you will:
  • Lead complex initiatives designed to mitigate current and emerging risks with broad impact
  • Act as key participant in monitoring, evaluating, and measuring the impact of decisions practiced in Control Management functional area
  • Monitor moderately complex business specific programs, and provide risk management consulting to support the business in designing and implementing risk-mitigation strategies
  • Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area
  • Develop and implement risk monitoring and risk reporting processes and controls
  • Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations, and provide guidance in developing and implementing risk-mitigating strategies
  • Lead Control Management project or virtual teams
Required Qualifications
  • Experience in Risk Management, Control Management, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • The Officer, Quality Assurance will be responsible for:
  • Performing Controls Evaluation QA assessments under limited supervision in an effective and timely manner
  • Documents QA work papers in accordance with team standards and best practices that are transparent to an independent third party
  • Identifies QA findings and escalates to the applicable Controls Evaluation team for additional feedback and/or confirmation
  • Develops business partnerships with Controls Evaluation teams and delivers value to the Controls Evaluation teams by providing credible challenge and stressing the importance of continuous improvement.
  • Identifies and escalate opportunities to enhance Controls Evaluation procedures and/or develop/update learning content based on QA trends
  • Builds and sustains a strong risk culture that identifies and provides oversight and escalation of existing and emerging compliance and operational risk issues
  • Mentor and guide junior associates and oversee the completion of all control assurance activities and documentation
  • Effective communicator, both orally and in writing, able to ask well-crafted questions and present ideas in a clear and compelling manner, good listener who engenders creative thinking and teamwork.
  • Effectively manages and implements change
Desired Qualifications:
  • Bachelor's degree or higher.
  • Master's degree / relevant certifications will be an advantage
  • Experience in automation / advanced excel / reporting will be an advantage
  • General knowledge of industry standards and best practices around quality assurance, control evaluations / testing, internal audit and risk management processes
Job Expectations:
  • Overall 10+ years of which 6-7+ years of experience in quality assurance / risk management and financial services industry; domains could include compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management etc. with a significant component of quality assurance
  • Risk management experience with demonstrated leadership skills and ability to drive improvements.
  • Audit or internal control evaluation experience
  • Familiar with various quality assurance techniques
  • Extensive experience designing and executing control testing programs, including the development of consistent standards and methodologies.
  • Expert-level knowledge of industry standards and best practices around monitoring, testing, quality assurance and risk management processes
  • Effective communicator, both orally and in writing, able to ask well-crafted questions and present ideas in a clear and compelling manner, good listener who engenders creative thinking and teamwork.
  • Organizational courage and willingness to make tough, informed decisions and thoughtfully share independent perspective.
  • Demonstrated negotiation skills, especially with difficult topics when partnering with senior management. This includes the willingness and ability to question decisions, understand direction and escalate issues, where necessary.
  • An ability to develop and articulate sound proposals to key stakeholders, and an ability to influence and drive timely decision making.
  • Effectively communicates in both written and verbal formats with senior executive-level leaders.
  • Skilled on Microsoft office(Word, Excel and Power Point)
  • Strong analytical, critical thinking and problem-solving skills, coupled with an ability to translate ambiguous ideas/issues into well-defined plans/solutions with a track-record for delivering results.
  • Demonstrated ability to deliver high quality output from self and team.
  • Ethical integrity and proven ability to serve as a role model by reinforcing and demonstrating to your employees the core values and behavioral expectations contained in Wells Fargo's Vision, Values & Goals
Posting End Date:
27 May 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
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Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.