Field Debt Manager

1 week ago


Delhi, Delhi, India Navi Full time

About NaviNavi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold.

Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences.

Founders:
Sachin Bansal & Ankit Agarwal

What makes you a good collection manager at Navi?-Ability to learn-Being disciplined-Communicating well

How would your role at Navi Look Like?
  • Managing a team of ground Field Executives for effective & efficient recovery of overdue amounts from default customers through planned visits to customer addresses
  • Ensure proper planning for effective recovery through strong execution; guide and motivate the field team to reach monthly targets
  • Overview of day-to-day agent activities including regular performance monitoring, in-personvisits for high-value accounts, and regular & timely follow-ups with customers
  • Guide executives to increase contactability with customers and execute advanced loss prevention activities wherever applicable (i.e. skip tracing, fore-closures, etc.)
  • Maintain fair collection practices in adherence with the code of conduct & legal guidelines and ensure that the team follows the same
  • Ensure agents regularly attend all meetings, AHMs, and training sessions as required
  • Highlight accounts requiring legal action and following process on the same
  • Ensure that the team adheres to SOPs related to collection such as timely updation of feedback for assigned accounts, conducting in-depth review and audit of collection cases, alongside review and presenting a synthesis of high-value accounts on a weekly basis
  • Run daily team stand-up/ huddle, ensure attendance and App adoption by the agent
  • Ensure that you and the team are up to date on all relevant circulars and all products/services offered.
What are some of the good to have skills for this role?
  • Strong communication and influencing skills.
  • Should have a geographical understanding of specified area.
  • - 5 years of people management experience in sales, operations, customer experience or collections role.
  • Should have a working knowledge of MS Excel and Google Sheets
  • Should have high professional ethics and integrity
● Qualification: Any Graduate

  • Delhi, Delhi, India timesjobs Full time

    We are Hiring for Debt Management Executive Work from Office*Location - Delhi , Ghaziabad , Noida *Designation - Debt Management Executive *Roles and ResponsibilitiesMNC Reputated CompanyRoles and Responsibilities- Follow-up with customers for recovery of overdue amounts through calls and field visits to customer's addresses Maintain fair collection...


  • Delhi, Delhi, India timesjobs Full time

    We are Hiring for Debt Management Executive Work from Office*Location - Delhi , Ghaziabad , Noida *Designation - Debt Management Executive *Roles and ResponsibilitiesMNC Reputated CompanyRoles and Responsibilities- Follow-up with customers for recovery of overdue amounts through calls and field visits to customer's addresses Maintain fair collection...

  • debt consultant

    1 week ago


    Delhi, Delhi, India Demand Defence LLP Full time

    Demand Defence LLP is a leading financial services firm dedicated to helping individuals achieve financial freedom through effective debt management and settlement solutions. Our mission is to provide personalized support and expert advice to clients struggling with loan repayments, enabling them to regain control of their finances and build a secure...

  • debt consultant

    1 week ago


    Delhi, Delhi, India Demand Defence LLP Full time

    Demand Defence LLP is a renowned financial services company committed to assisting individuals in achieving financial freedom through efficient debt management and settlement solutions. With a focus on providing personalized guidance and expert advice, we support clients facing challenges with loan repayments to regain financial control and establish a...


  • Delhi, Delhi, India IDFC FIRST Bank Full time

    Role/ Job Title:Associate Debt Manager-RecoveriesFunction/ Department:Debt Management- RecoveriesJob Purpose:The role bearer has the responsibility to plan, organize, direct and oversee the activities of the department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the...

  • Field Debt Manager

    1 week ago


    Delhi, Delhi, India Navi Full time

    About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold.Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable.Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated...

  • Field Debt Manager

    1 week ago


    Delhi, Delhi, India Navi Full time

    About Navi Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is...


  • Delhi, Delhi, India IDFC FIRST Bank Full time

    Role/ Job Title: Debt Manager-Flows- Recoveries-2 wheeler & Pre-owned car Function/ Department: Debt Management- Flows- Recoveries-2 wheeler & Pre-owned car Job Purpose: The role bearer has the responsibility to plan, organize, direct and oversee the activities of the department. It also includes managing the agencies associated with the company in...


  • Delhi, Delhi, India IDFC FIRST Bank Full time

    Role/ Job Title: Area Debt Manager Function/ Department: Debt Management Job Purpose: The role bearer has the responsibility to manage a team and co-ordinate the operational recovery activities for an area credit portfolio in their assigned territory. It includes administration of corporate policies and procedures and ensure that front...


  • Delhi, Delhi, India MNS Credit Management Group Private Limited Full time

    MNS Credit Management Group is a leading and rapidly growing agency in the domain of soft Debt Recovery and Business Information Reports. Established in 1996 and headquartered in New Delhi, India, the company has over two decades of experience in providing professional and organized services in domestic and international debt collection, business information...


  • Delhi, Delhi, India MNS Credit Management Group Private Limited Full time

    MNS Credit Management Group is a leading and rapidly growing agency in the domain of soft Debt Recovery and Business Information Reports. Established in 1996 and headquartered in New Delhi, India, the company has over two decades of experience in providing professional and organized services in domestic and international debt collection, business information...

  • Head Treasury

    1 week ago


    Delhi, Delhi, India Michael Page Full time

    Competitive Compensation Leadership opportunity About Our Client A leading financial institution dedicated to providing housing finance solutions, is seeking a skilled and experienced Lead Treasury Manager focused on debt fundraising. This role will be based in Delhi and will play a pivotal role in managing the company's treasury operations with a...


  • Delhi, Delhi, India White Force Full time

    Job Description: We are seeking a highly organized and detail-oriented Senior Collections Manager to oversee our collections department. As a Collections Manager, you will be responsible for developing and implementing strategies to effectively manage and collect outstanding debts owed to our organization. Role & Responsibilities End to End Collection...

  • Collection Manager

    1 week ago


    Delhi, Delhi, India White Force Full time

    Job Description: Develop and implement effective collections strategies and procedures to maximize debt recovery while maintaining positive customer relationships.Manage a team of collections agents, providing guidance, support, and training as needed.Monitor and analyze the performance of the collections team, implementing measures to improve...


  • Delhi, Delhi, India Yubi Group Full time

    Job DescriptionYubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfilment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it.In...


  • Delhi, Delhi, India JumpCloud Full time

    About JumpCloudJumpCloud helps IT teams and Managed Service Providers (MSPs) Make Work Happen by centralizing management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models. JumpCloud has been used by more than 200,000 organizations, including GoFundMe, Grab, ClassPass, Beyond Finance, and...


  • Delhi, Delhi, India Talent Junction Full time

    Position : Assistant Manager, Banking & Treasury (part of Corporate Planning & Strategy group)Company : Last listed manufacturing companyLocation : New DelhiResponsibilities :Develop financial model along with business teams across the Group in order to raise capital for the business with a focus on credit assessmentAnalysis of financial statements (cash...


  • Delhi, Delhi, India Miles Staffing Group Full time

    Job DescriptionThe ideal candidate must have experience in a commercial tile setting and experience leading a team.Operations Field ManagerThe Area Operations Manager is responsible for directing tile, terrazzo, stone installation, and floor covering activities in accordance with established budgets, schedules, plans, specs, procedures, safety standards and...


  • Delhi, Delhi, India United HR Solution Full time

    Plan & Executeinstitutional sales strategy for growth. Alignand execute trade and consumer promotions with the institutionalsales strategy and overall business plan.Listing of new products across institutional saleschain. Responsible for achieving planned salesthrough distributors. Manage distributors byadequate stock inventory timely submissions and...

  • Field Sales Manager

    1 week ago


    Delhi, Delhi, India Envtek Green Engineering Full time

    Company DescriptionEnvtek Green Engineering is a leading global provider of mission-critical products and services in the Biopharma, Healthcare, Process, Education & Government industries. Our portfolio is used in every stage of research, development, and production activities. We design and manufacture high-quality products, distribute world-renowned...