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Senior Program Manager-ProdDev
2 weeks ago
We are looking for candidates with 4–8 years of proven experience.
Proficient scoping, leading and delivering moderately complex small to medium scale projects.
Demonstrates enough technical ability to credibly communicate with engineers or business leaders to help identify scalable solutions.
Leads moderately complex medium to large scale projects from initiation through delivery focused on new feature, service, product or system.
Owns the planning, design and execution processes within a product team. The scope of influence is the immediate team and all its up- and downstream dependencies.
Gathers business requirements, documents clear and detailed functional and/or design specifications, identifies appropriate resources needed, assembles the right project team, assigns responsibilities, develops achievements and launch schedule to ensure timely and successful launch.
Contributes cross-functionally, assesses and managements risks, measures and reports on progress, anticipates and resolves bottlenecks, intensifies as appropriate, makes trade offs, balances business needs with technical constraints, and drives program deliverables. Managing RCAs by writing as needed and ensuring that all details are updated in accordance with protocols. Providing business oversight to ensure policy compliance. Examine artefacts for compliance with CAPA criteria. Coordination with service lines to ensure resolution plans are correctly established to handle all parts of management answers offered to ensure suitable corrective actions are performed to mitigate risks.
To concentrate on quality-improving processes and procedures such as documentation, monitoring, and audits. Analyzing the entire picture of performance to identify the most important areas to work on
To possess strong problem solving, analytical and time management skills, should also be able to apply organizational, critical thinking and oral and written communication skills.
Create templates to make the creation of communications easier and more efficient. Coordination with the service teams to ensure alignment with their processes and final template approvals.
All investigation efforts, meetings, and conference calls that need customer notice must be led, driven, facilitated, and chaired. Forming collaborative action plans with specific actions, roles, and deadlines, and ensuring that these are completed following the triage of initial communications with the approval of LSE determination, as well as following the Field briefing and status post updates within the SLA for communicating with customers. During a Severity 1 bridge, the verbiage is approved by the M6 or higher management. Follow the continued communications until mitigation and resolution are achieved.
Defines the breakthroughs and timelines and is responsible for flagging the need for corrective actions in the team.
Owns the communications and coordination within the team and with key customers in partner teams.
Identifies intra-team issues and drives them to resolution autonomously; knows how to identify and work with key customers to resolve issues.
Skilled in triage. Makes the right trade offs between schedule, resources, and scope in order to deliver on program.
Identifies and evaluates risk/ obstacles with minimal direction. Resolves appropriate action
Career Level -
Typically has 4-8 years relevant experience.
Proficient scoping, leading and delivering moderately complex small to medium scale projects.
Demonstrates enough technical ability to credibly communicate with engineers or business leaders to help identify scalable solutions.
Leads moderately complex medium to large scale projects from initiation through delivery focused on new feature, service, product or system.
Owns the planning, design and execution processes within a product team. The scope of influence is the immediate team and all its up- and downstream dependencies.
Gathers business requirements, documents clear and detailed functional and/or design specifications, identifies appropriate resources needed, assembles the right project team, assigns responsibilities, develops milestones and launch schedule to ensure timely and successful launch.
Contributes cross-functionally, assesses and managements risks, measures and reports on progress, anticipates and resolves bottlenecks, brings up as appropriate, makes trade offs, balances business needs with technical constraints, and drives program deliverables. Managing RCAs by writing as needed and ensuring that all details are updated in accordance with protocols. Providing business oversight to ensure policy compliance. Examine artefacts for compliance with CAPA criteria. Coordination with service lines to ensure resolution plans are correctly established to handle all parts of management answers offered to ensure suitable corrective actions are performed to mitigate risks.
To concentrate on quality-improving processes and procedures such as documentation, monitoring, and audits. Analyzing the entire picture of performance to identify the most important areas to work on
To possess strong problem solving, analytical and time management skills, should also be able to apply organizational, critical thinking and oral and written communication skills.
Create templates to make the creation of communications easier and more efficient. Coordination with the service teams to ensure alignment with their processes and final template approvals.
All investigation efforts, meetings, and conference calls that need customer notice must be led, driven, facilitated, and chaired. Forming collaborative action plans with specific actions, roles, and deadlines, and ensuring that these are completed following the triage of initial communications with the approval of LSE determination, as well as following the Field briefing and status post updates within the SLA for communicating with customers. During a Severity 1 bridge, the verbiage is approved by the M6 or higher management. Follow the continued communications until mitigation and resolution are achieved.
Defines the achievements and timelines and is responsible for flagging the need for corrective actions in the team.
Owns the communications and coordination within the team and with key customers in partner teams.
Identifies intra-team issues and drives them to resolution autonomously; knows how to identify and work with key customers to drive issues to resolution.
Skilled in triage. Makes the right trade offs between schedule, resources, and scope in order to deliver on program.
Identifies and evaluates risk/ obstacles with minimal direction. Determines appropriate action
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