Technology Specialist

2 weeks ago


Bengaluru, Karnataka, India Infosys Full time
Responsibilities

Service Level Management and reporting inline with ITIL Framework

  • Should have strong knowledge in implementation & administration in servers and network infra.
  • Knowledge in Cloud Infra services and contact center management.
  • Strong communication skills and should have strong business relationship management
  • Supplier Management, Client Relations.
  • Ensure upkeep of IT infra and perform root cause analysis and reporting for any major incidents
  • Security Compliance

Additional Responsibilities:
servers and network infra.
Cloud Infra services and contact center management.
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