Technology Specialist
2 weeks ago
Service Level Management and reporting inline with ITIL Framework
- Should have strong knowledge in implementation & administration in servers and network infra.
- Knowledge in Cloud Infra services and contact center management.
- Strong communication skills and should have strong business relationship management
- Supplier Management, Client Relations.
- Ensure upkeep of IT infra and perform root cause analysis and reporting for any major incidents
- Security Compliance
Additional Responsibilities:
servers and network infra.
Cloud Infra services and contact center management.
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