![Synedyne Systems](https://media.trabajo.org/img/noimg.jpg)
Product Testing and Warranty Engineer
2 weeks ago
Job Responsibilities:
- Record, Monitor and analyse field failures & Warranty concerns for Synedyne products Working with the cross-functional teams for joint analysis and reporting of the issues
- Understanding the schematics or blueprints to determine how to address the concerns
- Diagnose, troubleshoot, and resolve product issues and identify the root cause, and submitting analysis reports within a targeted time
- Preparation of the 8D reports/failure analysis Reports as per industry standards.
- Effectively communicate technical information to customers
- Escalate technical issues to engineering when necessary
- Undertake field visits for analysis
- Usage and maintenance of the test and measurement instruments such as Mustimeter, Oscilloscope and Signal generators, Microscope, debuggers, network analyzers, and specialized test equipment
- Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner
Required Skills and Qualifications:
- Diploma/Bachelor's degree in Electrical, Electronics engineering or related field
- 2-6 years' experience in product testing or warranty analysis
- Experience with hardware troubleshooting
- Excellent verbal and written communication skills
- Ability to effectively communicate with customers
- Ability to work well in a team environment
- Ability to work under pressure
- Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook.
Knowledge on
- System testing of electrical and electronic products
- Hardware troubleshooting
- Warranty parts analysis
- Test and measurement Instrument usage
- Analytical Skill
- Root Cause Analysis (8D and 5Why)
- Basics of Electrical and Electronic system
- Electronic Components
For further queries write us to
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