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Telecom Coordinator

3 months ago

Bengaluru, Karnataka, India SunBioIt Solutions PVT LTD Full time
SUNBIO/TVS is seeking a Project Coordinator. The Project Coordinator is responsible for acting as the single point of contact and management for multiple client orders.

Client responsibilities include ongoing client interaction, timeline and critical task management, coordination across multiple groups and resources and resolving order-related issues.


Responsibilities:

  • Accountable for their client's overall customer satisfaction.
  • Responsible for timely project completion, issue identification/resolution, and customer delivery
  • Ensures clients clearly understand the status of the project throughout all phases; including outstanding, pending and completed tasks
  • Meet the highest standards and minimize the customer's attrition rate
  • Remote support for all customer's inquiries and tickets
  • Performs daily project tracking including resource management, equipment tracking and workflow supervision of multiple projects
  • Collects and records documentation including customer setup documents and implementationrelated information
  • Creates and executes project work plans and revises when appropriate to meet changing needs and requirements
  • Summarizes progress of the project and prepares interim and project completion reports
  • Facilitates efficient and effective internal team and external customer meeting

Skills

  • Must-Have Telecom Project Coordination experience
  • Must be able to easily learn and use new software programs
  • Excellent customer service skill
  • Strong analytical and decisionmaking skills
  • Strong verbal and written communications skills
  • Strong interpersonal, organization and planning skills
  • Ability to effectively communicate with internal and external customers
  • Must possess excellent MS Office & excel (data entry, sorting/filtering, basic formulas and importing data to a spreadsheet) skills.
  • Must display great attention to detail
  • Comfortable making presentations and facilitating meetings

Qualifications:

B.E / Diploma - Electrical/ Electronics/ Telecommunications

Salary:
From ₹20,000.00 per month

Schedule:

  • Day shift
  • Flexible shift
  • Morning shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (required)

Experience:

  • 02 years and 13 years (preferred)

Language:

  • Kannada (preferred)
  • Hindi (preferred)
  • English (preferred)

Speak with the employer