Dgm - Collections Governance
1 week ago
Job Req ID:
Location: Mumbai, IN- Function:
VIBS- About:
- Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
Role Title
Lead Collection Governance :
Billing, CnC
Position No
1
Function
VIBS
Sub Function/ Vertical/ Department
VIBS CS
Band
M2
Reports to Role (Position No)
National
VIBS BC&C Head
Location
CORPORATE MUMBAI
Date of last update/approval
-
Organisation Structure
National Customer Service Head>National Head Billing, CnC > Lead Collection Governance
-
Job Purpose (In one or two sentences)
This position is be responsible for the compliance and governance for managing the overall collections process for enterprise with monthly billing of Rs.
In absence of dedicated governance vertical for such a large & complex line of business leads to:
- Incorrect customer master update related GST, SEZ, POS results to accumulation of waivers, drop in monthly collection, increase in account receivables and GST loss to organization.
- Increase in Account receivable reconciliation due to incorrect payment/TDS/GTDS postings
Key Accountabilities / Key Result Areas (Max 5)
Below will be the Key Accountability.
- Avoid Revenue leakage by effective governance on customer master data related to GST& IRN failure, SEZ & B2C validation, and expectation management control and waivers analytics.
- Need to build compliance audit on below points for Account receivable reductions
- Incorrect payment/TDS posting,
- Credit balance and refund
- LDC & GTDS postings
- To build governance mechanism for optimise collection cost for below points
- GTM based Collection allocation & target setting
- Vendor management (Payout & agreements)
- Billing and Collection cost provisions : DB V/s actuals
- Managing Internal and external process audits.
- Collaborate with crossfunctional teams, including Sales, Finance, Legal, and Customer Service, to resolve collectionrelated issues and drive process improvements.
- Working with IT for New development, requirements and UATs
Core Competencies, Knowledge, Experience, Technical / Professional Qualifications (Max 5)
- Target Oriented Approach
- Risk assessment and analytics
- Manage Internal & External audits
- Successfully managing a collection team and achieving collection targets
- Sound in Process / systems knowledge / experience
- Strategic thinking ability and good data analysis skills
- Capability to influence cross functional team as per Metrix
- Excellent Communication Skills and presentation skills
Key Performance Indicators (Max 5)
- Customer Master Data Management
- TAT
- Payment &TDS posting TAT & Reduction in Errors 10% Reduction QOQ
- Internal & External Audit reports 100%
- Partners management 100% compliance Vendor Management Process
- Exception Management Tracking & Reductions 100%
- National Policy creation, Implementation and Monitoring 100% compliance
Annual Budget Owned / Key Quantitative Parameters like Workforce managed etc.
- Bad debts Enterprise
- Cash Collection
- Involuntary Churn
Risks, Challenges, Job Context (Short Description)
-
Job purpose of Direct Reports & Dotted Reports
Direct Report / Dotted Report Position
Job Purpose
Collection leads
Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership
-
Dgm - Legal
1 week ago
Mumbai, Maharashtra, India Mangalam Placement Full timeCompany:Kanakia Spaces Realty Pvt. LtdLocationMumbaiExperience10-12 YearsKey SkillsLitigation, Non Litigation, Legal Documentation, Contract Drafting, Legal Advice, contract management, Legal Notices, Legal Operations, Corporate Law, Credit Risk Management, Drafting Agreements, DraftingPosition: DGM - LegalQualification: LLB,LLMExperience: 8 to 13...
-
Apply Now: Collection Head
1 week ago
Mumbai, Maharashtra, India Airtel Business Full timeCollections LeadBangalore, IndiaWe are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel. Here, we put our customers at the heart of everything we do. We encourage our people to push...
-
Regional Collections Manager
1 week ago
Mumbai, Maharashtra, India Wenger & Watson Inc Full timeOur Financial Services client is hiring Regional Collections Managers Experience : 10-15 years Location : Mumbai as base location (lead Mumbai and Madhya Pradesh); Lucknow as base location (lead Uttar Pradesh), Hyderabad Experience in Banking / NBFC / Fintech Job Purpose: The role is responsible for driving the collections for digital PL at the regional...
-
Regional Collections Manager
1 week ago
Mumbai, Maharashtra, India Wenger & Watson Inc Full timeOur Financial Services client is hiringRegional Collections ManagersExperience : 15+ years in CollectionsLocation : Hyderabad (lead Telangana and AP), Pune, Mumbai as base location (lead Mumbai and Madhya Pradesh); Lucknow as base location (lead Uttar Pradesh)Experience in Banking / NBFC / FintechExperience Required: yearsJob Purpose:The role is responsible...
-
Regional Collections Manager
1 week ago
Mumbai, Maharashtra, India Wenger & Watson Inc Full timeOur Financial Services client is hiring Regional Collections ManagersExperience : 10-15 yearsLocation : Mumbai as base location (lead Mumbai and Madhya Pradesh); Lucknow as base location (lead Uttar Pradesh), HyderabadExperience in Banking / NBFC / FintechJob Purpose:The role is responsible for driving the collections for digital PL at the regional level and...
-
Collection Manager
1 week ago
Mumbai, Maharashtra, India White Force Full timeJob Description: 40Company :Ambit Finvest Position: Collection ManagerLocation:Andheri-Kurla road, Mumbai Job Overview: As a Collection Manager at Ambit Finvest, you will be responsible for overseeing the end-to-end collection process, implementing effective strategies to recover outstanding payments, and ensuring compliance with regulatory requirements....
-
IT Governance Specialist
1 week ago
Navi Mumbai, Maharashtra, India IDFC FIRST Bank Full timeRole/ Job Title: IT Governance Specialist Function/ Department: Information Technology Job Purpose: The role entails the responsibility to be a part of IT Governance and Compliance Team of the bank and would be working towards GRC control function: Compliance & Regulatory reporting viz Cyber KRI, TRANCHE, ICAAP etc. Roles & Responsibilities: ...
-
Regional Collections Manager Urgent Search
1 week ago
Mumbai, Maharashtra, India Wenger & Watson Inc Full timeOur Financial Services client is hiring Regional Collections ManagersExperience : 15+ years in CollectionsLocation : Hyderabad (lead Telangana and AP), Pune, Mumbai as base location (lead Mumbai and Madhya Pradesh); Lucknow as base location (lead Uttar Pradesh)Experience in Banking / NBFC / FintechExperience Required: yearsJob Purpose:The role is responsible...
-
Manager - Data Operations - Governance
1 week ago
Mumbai, Maharashtra, India ISS | Institutional Shareholder Services Full timeAbout ISS Institutional Shareholder Services Inc. (ISS) is the world's leading provider of corporate governance and responsible investment (RI) solutions for asset owners, asset managers, hedge funds, and asset service providers. ISS' solutions include: objective governance research and recommendations; RI data, analytics, and research; end-toend proxy...
-
Dgm
1 week ago
Mumbai, Maharashtra, India Whiteforce Full time| - 15 Years:- | Job IDJB_JOB27100Description Design, plan and implement all store related activities to ensure revenue growth Review retail channel health & take necessary actions to drive width, depth and quality of channel Drive Gross additions, Quality sales metrics, NPS & compliance to regulatory norms in terms of customer acquisitions Service:...
-
Governance Manager- Mumbai/Bangalore
1 week ago
Mumbai, Maharashtra, India The Nielsen Company Full timeAt Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big,...
-
Key Account Manager-government
1 week ago
Mumbai, Maharashtra, India Airtel Business Full timeThe ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers.You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new strategies.Purpose of the JobResponsible for end-to-end telecom & connectivity needs...
-
Junior Collection Associate
1 week ago
Mumbai, Maharashtra, India peopleHum technology Full timeJob FunctionEmployment TypeFull TimeExperience Level1-2Location Mumbai, IndiaWorkplace TypeOnsiteMust have skills- communication Customer centric google sheets/ExcelGood to have skills Decision making conflict resolution skills handling customer complaintsQualifications Any GraduateJob RoleABOUT US:The Avniro Group of Companies has over 800 global employees...
-
Manager - Regional Collection(Non-Mob)
1 week ago
Mumbai, Maharashtra, India Vodafone Idea Limited Full timeVodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...
-
Officer Skill Education- Mumbai- Government
1 week ago
Mumbai, Maharashtra, India Lend A Hand India Full timeJob InformationIndustry Non Profit Organization ManagementSalary 13 yearsCity MumbaiProvince MaharashtraPostal Code NAJob Description: Job Role: Officer (Skill Education)Key Responsibilities:Represent and coordinate Lend A Hand India's vocational education initiatives within the state's education department. Develop and execute strategic roadmaps for...
-
Manager - Regional Collection(Non-Mob)
1 week ago
Mumbai, Maharashtra, India Vodafone Idea Limited Full timeVodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...
-
Model Governance and Risk
1 week ago
Mumbai, Maharashtra, India Interactive Brokers Full timeJob Role- Interactive Brokers is looking to hire a Model Governance and Risk Analyst at the Mumbai office. This position comes with excellent growth potential for highly motivated and exceptional performers. The Analyst will report to a Model Governance Manager. The analyst will be responsible for auditing and evaluating the change management process...
-
DGM- System Cost Controller
1 week ago
Mumbai, Maharashtra, India Mahindra Rise Full timeCompany: Mahindra & Mahindra Ltd Responsibilities & Key Deliverables Ability to understand business processes and systems. Collecting and analyzing data related to expenses from each business / function Estimating costs and comparing budgets with actual expenses Monitoring costs in case of any significant changes in products or processes Gather and...
-
Nfrm Governance
1 week ago
Mumbai, Maharashtra, India Deutsche Bank Full timeNFRM Governance & Reporting, NCT:Job ID:R0336086Full/Part-Time:Full-timeRegular/Temporary:RegularListed: Location:MumbaiPosition Overview:In Scope of Position based Promotions (INTERNAL only)**Job Title- NFRM Risk Reporting Analyst (Senior Analyst)**Location Mumbai**Role DescriptionNon-Financial Risk Management (NFRM) is responsible for determining the...
-
Agm/dgm-corporate Audit Services
1 week ago
Mumbai, Maharashtra, India Larsen & Toubro Limited Full timeQualification : B Tech with MBA in FinanceExperience : 11 to 14 yearsComputer Skills : Good knowledge of data nalysis, managing and analysing big data, MS Office, Knowledge on ERP like SAPBehavioural Competencies:A good team player with interpersonal Skills, should also possess quick learning and grasping skills.To have a career growth in the company. Should...