Lead Consultant – Service Now

1 week ago

Kolkata, West Bengal, India Genpact Full time

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it.

We dream in digital, dare in reality and reinvent the ways companies work to make an impact far bigger than just our bottom line.

We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.

Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality.

And as you help us create a better world, we will help you build your own intellectual firepower.
Welcome to the relentless pursuit of better.
Inviting Applications for the role of


Lead Consultant – Service NowIn this role, you will be the technical owner & manage a team of developers, assign their tasks & provide technical guidance as required.

Responsibilities

  • You are the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed.
  • Mentor and lead a team of developers.
  • Participate in requirement discovery with clients, design and develop solutions for the ServiceNow platform, ranging from current feature enhancements and bug fixes to full application suite deployment.
  • Carry out agile sprint-defined development tasks to support release cycles, including execution of development, unit testing, functional testing, and overall peer review of team member work.
  • Reviews design and code per sprint to ensure quality.
  • Creation and customization of complex workflows and custom workflow activities.
  • Coordinate with Client, Architects, Business Analysts, and developers to translate business requirements to technical requirements and development tasks.
  • Contribute and review user stories.
  • Build and maintain technical documentation.
  • Monitor health, usage, and overall compliance of ServiceNow and its applications
  • Develop a keen understanding of the products we implement and client business.
  • Provide production support and be able to resolve problems under pressure.
  • Assists in project estimation.
  • Participate in regular Knowledge Transfer sessions with ServiceNow Developers
  • Stay current with new and updated capabilities of the ServiceNow Platform
  • Coordinate upgrades to Production and Sub-Production instances
  • Coordinate sub-production testing, evaluation, and regression remediation
  • Participate in blueprinting workshops and contribute with documentation and effort estimation.
  • Support COE in continuous development of training paths for professional advancement.
  • Contribute to ongoing definition of best development and solution practices.
  • Lead training workshops as mean to spread experiences gained across the practice.
Qualifications we seek in youMinimum Qualifications

  • Demonstrate prior experience in leading client projects as a technical lead.
  • Certified System Administrator (CSA)
  • Mainline Implementor certifications (ITSM) / Implementation experience of ITSM module
  • Strong hand-on experience in Java scripting, debugging and deployment using update sets for new applications, enhancements, and version upgrades
  • Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, API's, Service Portal etc...
  • Excellent communication Skills for client facing roles.
  • Good management, analytic, problem solving & interpersonal skills
  • Self-motivated, Positive outlook & result orientedPreferred Qualifications/ Skills
  • Knowledge of Azure DevOps/ TFS / Jira / Rally Etc.

  • Lead Consultant – Service Now

    1 week ago

    Kolkata, West Bengal, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it. We dream in digital, dare in reality and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create...

  • Principal Consultant – Service Now Tech Lead

    1 week ago

    Kolkata, West Bengal, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create...

  • Lead Consultant

    1 week ago

    Kolkata, West Bengal, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create...

  • Lead Consultant

    1 week ago

    Kolkata, West Bengal, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create...

  • Lead Consultant, SAP DSP Lead

    1 week ago

    Kolkata, West Bengal, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create...

  • Lead Consultant, SAP DSP Lead

    1 week ago

    Kolkata, West Bengal, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create...

  • Consulting Executive

    1 week ago

    Kolkata, West Bengal, India Seven Consultancy Full time

    JOB DETAILS Experience in undertaking operational performance improvement including labor and productivity assessments, process mapping and design, Operating model design, project management, benchmarking, technology effectiveness assessments and market strategyDeveloped insights by manipulating and interpreting large volumes of data using advanced data...

  • Junior Software Tester + Hirgin now

    1 week ago

    Kolkata, West Bengal, India B3NET Technologies Pvt Ltd. Full time

    Junior Software Tester + Hirgin now industryA software tester participates in an initial consultation with the Marketing Personnel, for the purpose of understanding the scope of a project. Either independently or in a group setting, he creates a testing plan based on the parameters outlined during the client consultation. Testing status is communicated...

  • Lead Consultant

    1 week ago

    Kolkata, West Bengal, India Genpact Full time

    Genpact (NYSE:G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...

  • Lead Consultant

    1 week ago

    Kolkata, West Bengal, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Sales & Marketing Manager-Reputed Consulting Industry-Kolkata, West Bengal, India-5LPA-Kajal

    1 week ago

    Kolkata, West Bengal, India Seven Consultancy Full time

    JOB DETAILS Lead generation and prospect sourcing programs for Outside India Countries along with India, specifically for our TrackWizz Customer Onboarding and TrackWizz Anti Money Laundering products to drive new revenue generation by providing high quality B2B leads to the Sales Team.Lead participation in virtual and physical events including pre-event...

  • Lead Consultant for SAP S 4ABAB

    1 week ago

    Kolkata, West Bengal, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create...

  • Lead consultant-SAP GRC

    1 week ago

    Kolkata, West Bengal, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create...

  • Sales Manager + Hirgin now

    1 week ago

    Kolkata, West Bengal, India Xperteez Technology Full time

    Sales Manager + Hirgin now industry Job Responsibilities:• Recruit quality advisors to build a strong advisor base.• Help advisors in lead generation, prospecting, and business development.• Ensure that advisors provide right financial solutions to customers.• Adhere to required business processes and norms.• Achieve the business target each month...

  • Tele Caller Executive

    1 week ago

    Kolkata, West Bengal, India Lead Height Full time

    About Lead Height:we offer a wide range of services, including website development, social media marketing, SEO, PPC, Google My Business optimization, e-commerce solutions, graphic design, photography, and more. We are recognized for their excellence and innovation, including the "Best Startup Company 2020" award. With over 8 years of experience, they boast...

  • Lead Consultant-SAP GRC

    1 week ago

    Kolkata, West Bengal, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create...

  • Lead Consultant- SAP S4 Basis

    1 week ago

    Kolkata, West Bengal, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create...

  • Lead Consultant – Full Stack Developer

    1 week ago

    Kolkata, West Bengal, India Genpact Full time

    With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create...

  • Fashion Consultant

    1 week ago

    Kolkata, West Bengal, India BANDHANI | SIDDHARTHA DAGA Full time

    Join Our Fashion Team: Fashion Consultant at BANDHANI | SIDDHARTHA DAGACompany OverviewJoin BANDHANI | SIDDHARTHA DAGA, a premier high-end traditional and designer women's clothing brand known for its sophisticated designs, luxurious fabrics, and exceptional customer service. We cater to discerning clientele seeking elegance and fashion-forward pieces....

  • Fashion Consultant

    1 week ago

    Kolkata, West Bengal, India BANDHANI | SIDDHARTHA DAGA Full time

    Join Our Fashion Team:Fashion Consultant at BANDHANI | SIDDHARTHA DAGACompany Overview: Join BANDHANI | SIDDHARTHA DAGA, a renowned traditional and designer women's clothing brand recognized for sophisticated designs, premium fabrics, and exceptional customer service. We cater to stylish clients looking for elegance and trendy pieces, providing a vibrant and...