IT Professional
1 week ago
Job ID:
186215
Required Travel:
Minimal
Managerial - No
Location:
:
India
- Pune (Amdocs Site)
Who are we?:
Amdocs helps those who build the future to make it amazing.
With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers.
Our approximately 30,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations.
Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.In one sentence:
Provide support to Amdocs internal users for IT related support
What will your job look like?:
- Provide support to Amdocs internal users for IT related support
- Knowledge to support various Desktop and Laptop models available in Amdocs
- Image Amdocs Laptops and desktops with the Amdocs image
- Knowledge to support windows related issues escalated by Remote Support
- Manage ServiceNow incident and request workflows by taking ownership, prioritizing incoming work, and delivering services meeting defined Service Level Agreement (SLA) timelines
- Use technical knowledge bases(internal & external) to resolve technical issues & collaborate on issues with relevant teams as required
- Support meeting/conference room IT infrastructure
Vendor management
- Deal with various desktop/laptop vendor to support existing requirements and plan for future requirements.
- Initiate procurement requirements for new PC/Laptop devices to support existing and growth requirements
- Need to be on call after office hours and during weekends for any major disruptions in IT Service
- Document new procedures as well as maintain documentation on troubleshooting and technology, contribute to the knowledge base as required
- Collaborate effectively and closely with end users, IT stakeholders
All you need is
:
Required Skills/Domain Knowledge
- Must have minimum 6 months to 1 year of technical support experience
- Excellent communication skills
- Knowledge to remote support tools like Windows Messenger, RDP, Net Meeting, SCCM
- Excellent knowledge of PC & laptop hardware
- Expert knowledge of Windows7, Windows 10 operating system.& Mac OS
- Intermediate knowledge of Windows Exchange messaging system
- Intermediate knowledge of backup systems like OneDrive, Druva.
- Intermediate knowledge of O365.
- Windows System Administration. (Windows 7, Windows 10)
- PC/Laptop support
- Hardware knowledge of laptop, Desktop, printer
- Good knowledge of MS suite of products like MS 36
- Excel knowledge for reporting.
- Ability to work in a team & communicate with team members for either guidance at work or for sharing own expertise
- Good collaboration skills to achieve the stated objectives
- Excellent English communication skills
- Patient with customers
- Have an ownership mentality to resolve issues on own or with the help of others
- Be a selfstarter and the work mínimal remote assistance
- Come up with ideas, solutions to implement new services to enhance customer satisfaction
Why you will love this job:
**Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
-
PMO Professional
1 week ago
Pune, Maharashtra, India Quess IT Staffing Full timeAbout Us"Quess IT Staffing is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names...
-
Oracle Sales Cloud Professional
1 week ago
Pune, Maharashtra, India Braincranx IT solutions Full timeJob descriptionShould have minimum 4-8 years of full-time consulting, design and implementation experience on Oracle Sales, Service and Marketing cloud Should have handled 'requirement gathering' to 'roll out' cycles for at least 10 distinct customers in recent years (any verifiable customer reference is added qualification) Should possess a valid...
-
Technical Business Analyst
1 week ago
Pune, Maharashtra, India IT Company Full timeAbout Intellore : Intellore is a young company of experienced professionals. The company provides co-creation technology services for our customers and their ecosystem partners enabling each stage of their digital transformation journey for them to innovate and create new value for all the stakeholders. These services, where the IP of the offering belongs to...
-
Executive Assistant
1 week ago
Pune, Maharashtra, India Quess IT Staffing Full timeAbout Us"Quess IT Staffing is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names...
-
Java Developer
1 week ago
Pune, Maharashtra, India Oblige IT Full timeJob description :Summary :As an Application Lead in Custom Software Engineering, you will be responsible for leading the effort to design, build, and configure applications using Spring Boot. Your typical day will involve collaborating with cross-functional teams, ensuring timely delivery of high-quality software solutions, and acting as the primary point of...
-
Clerical
1 week ago
Pune, Maharashtra, India Quess IT Staffing Full timeAbout Us"Magna Infotech, now Quess IT Staffing, is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of...
-
Tele Calling Executive
1 week ago
Pune, Maharashtra, India MagicWorks IT Solutions Full timePosition Overview:We are looking for a Tele-calling Executive with 1 year of experience to initiate outbound calls to potential leads by ensuring effective communication, understanding client needs, and managing client relationships. This role is for full time employment based on performance.Here are some key responsibilities for a Tele-calling Executive in...
-
Content Creator Internship
4 weeks ago
Pune, Maharashtra, India Vinsys IT Services Full timeAbout the internship:Are you a talented wordsmith with a passion for creating engaging content? Vinsys IT Services is looking for a creative and driven content creator intern to join our dynamic team. As an intern, you will have the opportunity to showcase your skills in American English, British English, written English proficiency, and spoken English...
-
Content Creator Internship
2 months ago
Pune, Maharashtra, India Vinsys IT Services Full timeAbout the internship:Are you a talented wordsmith with a passion for creating engaging content? Vinsys IT Services is looking for a creative and driven content creator intern to join our dynamic team. As an intern, you will have the opportunity to showcase your skills in American English, British English, written English proficiency, and spoken English...
-
Java Fs
1 week ago
Pune, Maharashtra, India Quess IT Staffing Full timeAbout Us"Magna Infotech, now Quess IT Staffing, is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of...
-
Pune, Maharashtra, India Pure IT Solns Full timeCompany Name: Ebaco India Pvt LtdWebsite:Required Skills: B2B Sales,Field Sales,Lead generation to collection,Project based salesDescriptionJob descriptionEbaco is looking for a project sales person who can sell premium products/services in the construction industry focused on sports infrastructure for the Pune market. This person would be responsible for...
-
Gdc Cloud Architect
1 week ago
Pune, Maharashtra, India Cranium IT Inc Full timeskill: GDC Cloud ArchitectExp: 10+ yearsJoining: immediate to max 30 daysJD:8+ years of experience in selected cloud, Experienced in IoT/Smart City design and developmentCreate a well-informed cloud strategy and manage the adaption process.Develop and organize cloud systems.Work closely with IT security to monitor the company's cloud privacy.Respond to...
-
Data Warehouse Tester
1 week ago
Pune, Maharashtra, India Quess IT Staffing Full timeAbout Us"Magna Infotech, now Quess IT Staffing, is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of...
-
Resourcing Advisor
1 week ago
Pune, Maharashtra, India Quess IT Staffing Full timeAbout Us"Magna Infotech, now Quess IT Staffing, is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of...
-
Ucc - Tester
1 week ago
Pune, Maharashtra, India Quess IT Staffing Full timeAbout Us"Magna Infotech, now Quess IT Staffing, is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of...
-
SAP Mm/ewm
1 week ago
Pune, Maharashtra, India Quess IT Staffing Full timeAbout Us"Magna Infotech, now Quess IT Staffing, is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of...
-
Splunk
1 week ago
Pune, Maharashtra, India Quess IT Staffing Full timeAbout Us"Magna Infotech, now Quess IT Staffing, is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of...
-
Large Enterprise
1 week ago
Pune, Maharashtra, India Quess IT Staffing Full timeAbout Us"Magna Infotech, now Quess IT Staffing, is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of...
-
Network Infrastructure
1 week ago
Pune, Maharashtra, India Quess IT Staffing Full timeAbout Us"Magna Infotech, now Quess IT Staffing, is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of...
-
Emc Networker
1 week ago
Pune, Maharashtra, India Quess IT Staffing Full timeAbout Us"Magna Infotech, now Quess IT Staffing, is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of...
