Product Manager

2 weeks ago

Gurgaon, Haryana, India IndusInd Bank Full time
Role DescriptionMonitoring and analyzing processes & policies across various liabilities product variants:

Proactively identifying the gaps and analyzing the inherent risks within the existing Regulatory Reporting processes and recommending ways of mitigating themContinuously analyze, review, and redesign internal processes & policies to eliminate variations, remove non value added activities, waste, bottlenecks and delays.

Review & enrich standard operating procedures (SOPs), Policy documents, Product T&C, Deliverables & Collaterals etc. on regular basis.
Define metrics while designing/redesigning/evaluating product related processes, policies and monitor their performance against agreed targetsØ

Developing, Implementing process improvement & Maintaining process documentation:
Develop accurate and up-to-date documentation of all processes, including SOPs, process flows, and other relevant information.

Maintain the process inventory that will be used as a reference for prioritization, controls, integration and communication, preparing of test cases, training documents, etc.

Be responsible for digitalization of the process & policies and ensure smooth integration of changes to minimize service disruptions.Ø

Ensuring compliance end to end:
Ensure that all product processes & policies are compliant with internal and external regulations and standards. This includes identifying and addressing any compliance/regulatory issues and keeping up-to-date with changes in regulations.

Ensure that all Reports/information required by the internal/external regulators are prepared accurately, on the prescribed format and on the desired frequency.

Ensure that all queries received from Regulators are addressed in a timely manner.Ø

Collaborating with stakeholders:


Collaborate with various stakeholders, internal and external partners, to identify opportunities for process improvement and to ensure that processes align with organizational goals and objectives.

Work with cross-functional teams to develop and implement process improvements that increase efficiency, reduce waste, improve customer experience and quality of service.

Ø

Training and mentoring:


Responsible for training, mentoring & communication to the frontline teams on the new & existing product processes & policies,Coach team members on process improvement methodologies and tools as required.

Eligibility Criteria
:

Education:

o Essential requirement:

MBA/PGDM in Finance/Marketingo Preferred:
MBA/PGDM in Finance/Marketing from Tier 1 or Tier 2 instituteWork Experience:

o Essential requirement: 2-5 years of Work Experience in Product roleo Preferred: 3-6 years of Work Experience in Liabilities

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