Sr. Customer Support Engineer, Hyderabad
1 week ago
Wondering what's within Beckman Coulter Diagnostics? Take a closer look.
At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.
Conducts service, repair and/or installation of Beckman Coulter products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts. Diagnoses system failures and determines most cost-effective solution. Escalates complex issues to greater level of technical support or quality reporting system. May develop new customer service/product agreements. Responds to customer support calls within an assigned territory.
In this role, you will have the opportunity to:
1. Installs and maintains instruments and systems in a laboratory environment.
And Delivers basic operational training at installation.
2. Provide effective product and customer support.
3. Ensures Preventive Maintenance planning (PM) are performed in timely manner.
4. Seeks timely support for difficult product issues avoiding unnecessary down time.
5. Performs timely reporting of his activities.
6. Maintains excellent customer relationship, specifically with his/her directly assigned accounts. And adheres to field service policies procedures and standards.
8. Maintain recommended spare parts for his product range.
The essential requirements of the job include:
It would be a plus if you also possess previous experience in:
At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit .
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
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Sr. Customer Support Engineer, Hyderabad
1 week ago
Hyderabad, Telangana, India Danaher Corporation Full timeWondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...
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Sr. Customer Support Engineer, Hyderabad
1 week ago
Hyderabad, Telangana, India Danaher Corporation Full timeWondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...
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Sr. Customer Support Engineer, Hyderabad
17 hours ago
Hyderabad, Telangana, India Danaher Full timeWondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...
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