Urgent Platform Development Lead

1 week ago

Hyderabad, Telangana, India ASB Resources Full time

The Advanced Engineering department has a need for a Platforms Development and Operations Technology Lead that will work closely with our strategic partner who will provide support for all of the departments' platforms and some legacy platforms like Open Text App Works, IBM BPMS, IBM WebSphere, Microsoft Biztalk and others.

As these platforms are being consolidated across IT areas, dedicated focus is needed to ensure the highest levels of service to all application areas that utilize them.

That accountability will be driven by the Platforms Development and Operation Manager.


This is a senior leadership role and will be accountable for operational support of multiple digital Products/Services within the Advanced Engineering Group of IT with various stakeholders at all levels.

The Development & Operations Manager will be accountable for planning, directing and coordinating medium to large-scale, moderately complex products; ensuring that the goals and objectives are accomplished with high quality, within established time frames and budget and meet customer and/or business needs.

Concurrent with delivery goals, the Delivery and Operations Manager will be responsible for designing and implementing full-scale world-class Open Source based Integration and solutions and IT Operations Service Management and ensuring that the platform and services remain available to meet business defines SLAs and SLOs.

In addition to engineering responsibilities, this role is Responsible for providing 24X7 Support and handling incidents in a timely manner by triaging and communicating with internal and external customers in a Dev+Ops model.


The Development & Operations Manager is expected to drive the continued support of the strategic technological platform in support of business segments and will be responsible for managing cross-functional projects in adherence with company's program delivery framework.

The incumbent will also be responsible for identifying, recommending, and implementing best practice solutions that optimize full-scale ITSM service delivery with the goal of delivering expected business continuity.

The incumbent is also responsible for optimizing the service delivery function by using the DevOps deployment pipeline for the timely availability of the product and services in production and non-production environments.

Engineering Leadership

  • Develop flexible, adaptable, modular, and reusable business solution designs in collaboration with product delivery and engineering teams.
  • Accountable for end to end products delivery
  • Work closely with Product Owners, Scrum Masters, Architects, and Engineers to ensure alignment of program deliverables to the defined solution.
  • Work with developers closely to review code, enforce best practices, debug critical issues, and conduct performance testing to deliver efficient and performant applications.
  • Building highperforming relationships, driving business engagement, managing expectations, aligning with senior leadership, and working teams on initiative deliverables
  • Responsible for identifying technology risks and corresponding mitigation strategies
  • Implement appropriate solution architecture governance processes and tools as defined by enterprise architecture while ensuring the solution focuses on design patterns and technology standards.
  • Adopt Agile and DevOps practices in collaboration with the business, architecture group, program management, and operations/support/infrastructure teams.
  • Explore, evaluate and promote technology innovation within the company enterprise.
  • Evaluate, learn and assist teams with open source technology solutions.
  • Handson engineering/architecture experience
  • Hands On Tech Stack > (Kafka, Camel, Spring Boot Java, Volante/XSLT 3.0 + Kubernetes/Docker Containers)
  • ELK Dashboard/UI and Prometheus experience
  • Basic Kubernetes Docker, Linux, and Azure skills; must have handson Camel skills
  • Exception and Log Management
  • Detailed Analysis of requirements
  • Breakdown of reusable components for the framework for each business process step
  • Detailed Design flow and documentation of orchestration logic in details
  • Mapping needs and documentation
  • Design Custom vs. Reusable components
  • Hands-On research to support development (POC, Sample Codes, Best Practices)
Operational Excellence

Provide operational expertise in:

  • Design of system business requirements for the build of new products in the Advanced Engineering Technology Platforms in the Integrations, Middleware, Business Process Management, and API Management;
  • Act as a lead coordinator between Operations Leads and Our strategic partners that will be providing support for our platforms.
  • Map out a roadmap and plan for incremental patches and full version upgrades as required.
  • Engage with Engineering and Architecture with regard to platform usage to determine appropriate supportlevel activities per platform.
  • Engage with Delivery teams on specific monitoring and alerts needed for preproduction and postproduction support. Work closely with the APM team to ensure proper monitoring is in place and current for each new initiative.
  • Recommend skills and resources on an ongoing basis as the portfolio of platforms grows and the volume of projects and support needs expand.
  • Establish dashboards for platform operational health and specific dashboards for critical Tier 1 application/platform users.
  • Provide ongoing monitoring of all platforms and establish alerts to the L1/L2 support team where needed.

Key Accountabilities:

  • 24X7 Availability of Platforms, Applications, and Products the Advanced Engineering is responsible for
  • Full-Scale ITSM process – Incident, Problem, Change, and Knowledge Management
  • Full Scale DevOps process – Release and Deployment Management
  • Take ownership, lead, and execute specific operational programs within Advanced Engineering and Digitization Strategy
  • Ensure that a working governance structure is established and that participants are aware of their roles and responsibilities and engaged in performing them
  • Ensure Operational benefits on time, to budget, and with the appropriate level of quality
  • Ensure an appropriate structure is in place for the continuous delivery of core platform capabilities, enterprisewide business mandates, and controls. Identify, justify, and modify roles and responsibilities as necessary to stand up and maintain this structure
  • Secure the internal and external resources required to fulfill the plan, develop and ensure the program has relationships with dependent and corresponding system teams. Foster a diverse and collaborative team spirit
  • Guide and evaluate the performance of all resources on the program and in support of the platform, liaising closely with resource/line, and thirdparty managers
  • Build strong relationships with business, operations and I/T to ensure the program is being directed based on current views, needs, and in line with roadmapped strategies. Assure that the platform is meeting the financial, efficiency, and quality objectives as established by executive leadership in these areas
  • Drive continuous process improvement in delivery, quality, and platform management

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