Technical Project Manager

2 weeks ago

Hyderabad, Telangana, India Zeta Global Full time

Director, Technical SolutionsSummaryThe Director of Technical Solutions is responsible for delivery of all technical projects across the development,solution management, and QA teams.

This individual will manage employees coordinating with team leads on hiring,career growth and development of culture within as well as across groups.

The Director of Technical solutions willmonitor workflow, project velocity and accuracy, resource allocations, and drive process improvements.

This willrequire collaboration with US Technical Service leads as well as other division heads ensuring seamless andconsistent delivery across the Globe.

Essential Responsibilities

  • Coordinate hiring with team leads to identify, interview, and assist with onboarding.
  • Management and development of Teams and individuals career pathing fostering advancement in skills andgrowth opportunities.
  • The selected candidate will work with the Sr Management team to establish goals across Technical Solutions.
  • Collaborate with local and global leads to develop culture through events and team building.
  • Resource allocations across teams to ensure staff sizes and skills are aligned to existing and forecasted demand.
  • Monitor and report on teams work velocity and accuracy working towards corporate productivity targets.
  • Executes and analyzes processes and data to measure efficiency, accuracy, integrity, of teams operationalperformance.
  • Provide organizational and technical support to ensure critical customer support issues are handled effectivelyand with correct resources.
  • Accurately estimate project resource and manpower requirements for customers
  • Mentor staff as Zeta's products and platforms scale to support existing and new customers.
  • Work with product management and engineering to establish a clear and appropriate strategy for developingfeatures
  • Deliver strategy presentations to internal executives and external customers
  • Ensure proper software engineering practices are followed and adjust existing processes to improve customersatisfaction.
  • Determine and implement industry best practices for reliability, availability, performance, and compliance.
Desired Characteristics (Skills)

  • Ability to thrive in a high-pressured and highly customer-oriented environment; Ability to contribute to multipleprojects/demands simultaneously.
  • Experience managing multiple people, departments, teams, and remote resources with varying technical skillsand levels.
  • Demonstrated conflict resolution capabilities to manage through resource performance challenges.
  • Facilitation and team-building skills at all levels. Ability to influence, train, mentor and leverage the skills ofothers, including Directors and above, to achieve objectives.
  • Demonstrated adaptability and ability to manage change in a fast-paced work environment
  • Demonstrated process and efficiency management
  • Demonstrable analytical and problem-solving skills.
  • Experience in developing quality centric processes.
  • Bachelor's Degree in computer science, Management Information Systems or 5-years' experience SDLC withemphasis on both RDBMS and Cloud disciplines.
  • RDBMS experience with databases such as Snowflake, MS SQL Server utilities such as SSDT, SSRS, and SSIS,Oracle, My Sql, Vertica.
  • Familiar with AWS S3, Athena, EC2, EMR, RDS, as well as Apache Projects such as Airflow, and Kafka.
Company SummaryZeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership.
Founded in 2007 by entrepreneur David A.

Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, theCompany combines the industry's 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence tounlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers 'end to end' marketing programs for some of theworld's leading brands.

With expertise encompassing all digital marketing channels – Email, Display, Social, Searchand Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable,repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race,gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medicalcondition, disability, veterans status, or any other basis protected by law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants witharrest and conviction records.
Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports byIndependent Research Firm

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