Product Reviews Associate
1 week ago
Description:
What makes Gartner Digital Markets a GREAT fit for you?
About this role:
Review Associate is responsible for Quality accessing the reviews on Gartner's digital markets websites which includes validation of reviewer's identity, review should be in check with Gartner's guidelines and moderating the content.
What you'll do:
Quality Check the Reviews:
o Validate the reviewer's identification.
This requires searching for information about the reviewer online e.g., Linkedin, or looking for the website for the company they said they're with.
o If outreach to the reviewer is needed, the person in the role will either need to coordinate this outreach with the local team, or conduct it themselves- Makes sure reviews are in accordance with Gartner's guidelines and there is no conflict of interest o Managing the content of the review
Data analysis - Conduct analysis based on data and metadata captured on the portals to identify spam trends and fake reviews
Consistently make process more efficient, automate repetitive tasks and enhance ease of work for everyone within the team
Keep looking for new ideas for tech and product teams to work upon to enhance spaM/Fake review identification and increase team's capacity
What you'll need:
Post-graduate with 0-1 years of experience is required
Plus, if they have experience using a CMS, and have worked in the technology industry.
Ability & eagerness to work with small-to-large sets of data, analyze and generate insights to identify trends and patterns
Highly proficient in English.
Highly proficient with Web research.
Medium Excel experience.
Power BI/SQL knowledge is a differentiator
Who you are:
Comfortable with conducting secondary research
Understand technology basics without much effort
Ability to bootstrap ideas into projects and execute them efficiently in timed manner
Consistently high achiever marked by perseverance, humility and a positive outlook in the face of challenges
Ability to work in a high performing team and take ownership of your workImprove the process on an on-going basis and prepare the best practices document
Who are we?
Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization's most critical priorities.
We've grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.
What makes Gartner a great place to work?
Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year.
We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index.
Looking for a place to turn your big ideas into reality? Join #LifeAtGartnerWhat we offer:
Our people are our most valuable asset, so we invest in them from Day 1.
When you join our team, you'll have access to a vast array of benefits to help you live your life well.
These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities.Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
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