Zoho Administrator

Job DescriptionWe are seeking a motivated Zoho Administrator with at least 2 year of experience to join our growing team.

You will play a key role in supporting and optimizing our Zoho One suite, ensuring its effective utilization across various departments.

Key Responsibilities:

Manage and Optimize Zoho Applications:

Manage user accounts, security settings, and data governance within Zoho applications (Desk, CRM, Projects, Books, Recruitment, Expenses, People).Monitor system performance and troubleshoot potential issues.

Conduct regular data backups and audits to ensure data integrity.

Enhance User Experience:
Collaborate with teams to understand needs and implement solutions through customizations and basic workflows

Develop and maintain basic workflows to automate tasks and improve efficiency.

Create and manage user roles, profiles, and permissions within Zoho applications.

Provide User Support:
Stay informed about Zoho updates, new features, and best practices.

Assist in evaluating and implementing new Zoho applications or features as needed.

Maintain documentation of Zoho configurations and processes.

Collaboration:
Collaborate with internal teams and vendors for technical support when necessary.

Liaise with Zoho Support for issue resolution

Requirements

Bachelor's degree in a relevant field or equivalent work experience.

Minimum of 2 year of experience as a Zoho Administrator or in a similar role.

Proficiency in core Zoho applications (CRM, Projects, Books, Expenses, Recruit, People, Desk).

Ability to learn and adapt to new Zoho features and functionalities.

Strong problem-solving and analytical skills.

Excellent communication, collaboration, and interpersonal skills.

Ability to work independently and manage multiple priorities effectively.

Zoho certifications (e.g., Zoho Certified Administrator) in core Zoho applications is a plus.

Benefits

Competitive salary package with performance-based incentives.

Opportunity for career growth and advancement within a dynamic and growing company.

RequirementsBachelor's degree in a relevant field or equivalent work experience. Minimum of 2 year of experience as a Zoho Administrator or in a similar role. Proficiency in core Zoho applications (CRM, Projects, Books, Expenses, Recruit, People, Desk). Ability to learn and adapt to new Zoho features and functionalities. Strong problem-solving and analytical skills. Excellent communication, collaboration, and interpersonal skills. Ability to work independently and manage multiple priorities effectively. Zoho certifications (e.g., Zoho Certified Administrator) in core Zoho applications is a plus.

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