Business Operations Lead

1 week ago


Ahmedabad, Gujarat, India Crest Data Systems Full time

Key Skills:

  • 7+ years of hands-on business operations experience within IT domain.
  • Excellent Oral and written communication skills.
  • Excellent presentation skills
  • Degree in Science or Engineering
  • Excellent knowledge of MS Excel, Word and PowerPoint
  • Must be self-motivated, a natural problem solver, and able to follow the process proactively, as well as the capacity to work in a fast-paced environment
  • Essential to have a passion for technology-centric business and provide outstanding service

Key Responsibilities:

  • Work with Business development team and engineering team to work on new project opportunities.
  • Ensure project coordination from CRM and delivery management tools of the projects and manage end to end work flow.
  • Build contracts and SOWs for customers for new project opportunities.
  • Collaborate with cross-functional teams to gather insights and contribute to the development of process improvement strategies.
  • Support the monitoring and tracking of progress on process improvement projects and report updates to senior management.
  • Help with compliance and Audits related to business.
  • Ability to work independently and as part of a team.
  • Ability to manage multiple projects simultaneously.
  • Ensure all business operations are operating smoothly and align with our quality standards.
  • Maximize the efficiency of all business procedures.
  • Experience in leading team and responsible for managing, guiding and performance of the team.
  • Managing internal stakeholders.
  • Reviewing and analyzing documents created by the team.
  • This is a team management role along with delivering on assigned individual Key Result Areas (KRAs) too.


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