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Business Operations Lead
1 week ago
Key Skills:
- 7+ years of hands-on business operations experience within IT domain.
- Excellent Oral and written communication skills.
- Excellent presentation skills
- Degree in Science or Engineering
- Excellent knowledge of MS Excel, Word and PowerPoint
- Must be self-motivated, a natural problem solver, and able to follow the process proactively, as well as the capacity to work in a fast-paced environment
- Essential to have a passion for technology-centric business and provide outstanding service
Key Responsibilities:
- Work with Business development team and engineering team to work on new project opportunities.
- Ensure project coordination from CRM and delivery management tools of the projects and manage end to end work flow.
- Build contracts and SOWs for customers for new project opportunities.
- Collaborate with cross-functional teams to gather insights and contribute to the development of process improvement strategies.
- Support the monitoring and tracking of progress on process improvement projects and report updates to senior management.
- Help with compliance and Audits related to business.
- Ability to work independently and as part of a team.
- Ability to manage multiple projects simultaneously.
- Ensure all business operations are operating smoothly and align with our quality standards.
- Maximize the efficiency of all business procedures.
- Experience in leading team and responsible for managing, guiding and performance of the team.
- Managing internal stakeholders.
- Reviewing and analyzing documents created by the team.
- This is a team management role along with delivering on assigned individual Key Result Areas (KRAs) too.
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