Senior Support Engineer

1 week ago


Chennai, Tamil Nadu, India Getinz Techno Services Full time
Hiring for a leading PAAS company into AdTech for US based company

Experience Range:
years

Hybrid

Skills:
AWS Servicess, Network concepts, Database, Monitoring tools

Job Description:
We are seeking a highly skilled Support Engineer with 7-8 years of experience to join our dynamic team.

The ideal candidate will have extensive expertise in AWS, networking, bash scripting, basic SQL skills, Kubernetes, and a proven track record of working in a SaaS environment.

As a Support Engineer, you will play a critical role in ensuring the smooth operation of our platform by providing technical support to our clients and internal teams.


Qualifications:


Bachelor's degree in Computer Science, Engineering, or a related field.7-8 years of experience in a technical support role, preferably in a SaaS environment.

Strong proficiency in AWS services such as EC2, S3, VPC, IAM, Cloud Formation, etc.
Deep understanding of networking concepts including TCP/IP, DNS, DHCP, VPN, and routing protocols.
Proficiency in bash scripting and automation tools like Ansible, Puppet, or Chef.
Basic knowledge of SQL and experience working with relational databases such as MySQL, PostgreSQL, or SQL Server.
Experience with Kubernetes administration and container orchestration.
Excellent communication skills and the ability to effectively collaborate with cross-functional teams.
Strong problem-solving skills and a proactive mindset towards troubleshooting and issue resolution.
Preferred

Qualifications:


AWS certification (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer).Experience with monitoring and logging tools such as Prometheus, Grafana, ELK stack, etc.

Familiarity with containerization technologies such as Docker.
Knowledge of CI/CD pipelines and tools like Jenkins, GitLab CI/CD, or CircleCI.Prior experience working in an Agile/Scrum environment.

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