Contact Centre Service

Business: WPB Retail Banking and Strategy Open positions: 1 Role Title: Head of Contact Centre Change GSC's Global Career Band: 4 Location : India/Bangalore The Opportunity: The role holder will be reporting to the Global Head of Shared Service Centers. The role will be crucial for leading the strategic direction and transformation of our...

Some careers have a significant impact.If you're searching for a career where you can truly leave your mark, come onboard with HSBC and experience how much your contribution matters.HSBC stands out as one of the biggest players in the banking and financial services industry globally, with operations spanning across 62 countries and territories. Our focus is...

Chat with RecruiterUS Contact Centre Voice Process QA Auditor (Insurance Vertical):26 April YearBangalore70,000 (p/m)10:00 AM to 07:00 PMKEYWORDS: AddThis Sharing ButtonsShare to FacebookShare to LinkedInShare to WhatsAppShare to Copy LinkShare to MoreQuality Assurance/ QAchatcallsJOB DESCRIPTION:Responsibilities: Evaluate the performance of Contact Centre...

Job Description: Responsibility is to design, develop, enhance and implement robust Algorithmic model for contact center transaction volume on all support channel (Voice, SoMe, Chat) Perform statistical analysis and fine tune test results Build use case/scenarios of automation, ML and algorithm, integrated deliverables into forecast and capacity planning...

Join us as a Customer Service & Operations AnalystThis is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomesYou'll be actively participating in initiatives to improve customer service, processes and proceduresYou'll hone your existing analytical skills and be well positioned to...

About the Role:The Head of the Finance Shared Service Centre (SSC) will oversee the finance operations for our hospital's corporate office. This role is essential for ensuring the efficiency and effectiveness of financial processes, compliance with regulatory requirements, and support for strategic financial planning. The ideal candidate will have strong...

location Bangaloreminimum 1 year exp in any field CTC 4.17 lakh annually 2021, 22, 23 pass out graduates Please share your cv to – Non-engineering graduates with below criteria.Good communication skills, along with email writing or phone etiquette.Open to any shifts, Rotation and weekend working but only 5 days.Understand the SLA's and Service Delivery...

Job Title Associate, Global Contact and Support Hub No. of Vacancies : 1 JR : R Location : Bangalore Full time /Part Time : Full time Regular /Temporary : Temporary SANDVIK COROMANT is the world's leading supplier of tools, tooling solutions and know-how to the metalworking industry. With extensive investments in research and development we...

FYHR01102FULL-TIMEBLR_BRIGADETECHGARDEN4 YEARSDesignation: Admin Associate/Executive***Reporting to:Centre DirectorQualifications:Any graduationExperience:1-6 years of Front office and admin experienceWork Timings: 8:30 AM-5:30 PM/9 AM - 6 PM/ 10:30 AM - 7:30 PMGeneral DescriptionWe are looking for female graduates with a pleasing personality, boundless...

location - Bangaloreminimum 1 year exp in any fieldCTC lakh annually2021, 22, 23 pass out graduatesPlease share your cv to Degree – Non-engineering graduates with below criteria.Good communication skills, along with email writing or phone etiquette.Open to any shifts, Rotation and weekend working but only 5 days.Understand the SLA's and Service Delivery...

What success looks like in this role:1st Level telephone and other media contact support. Strive for a high level of first contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Accurately document calls and incidents....

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as...

Introduction: The Economist_ is a leading source of analysis on international business and world affairs, published weekly in print and digital editions, and daily through our apps and websites. We deliver our information through a range of formats, from newspapers and magazines to conferences, films and audio. What ties us together is the objectivity of our...

Service Desk AssociateLocation: Bangalore**Monday Friday(129pm)**HybridIntro:The primary role of this position is to service the IT support needs of our end-users and clients in a demanding and result-oriented environment. This challenging role requires excellent client-oriented communication skills and a thorough, logical approach to problem solving. You...

Designer Customer ContactJob Req ID:16563Posting Date:1 Sep 2023Function:Customer ServiceUnit:BusinessLocation:Marathahalli Outer Ring Road,, Bengaluru, IndiaSalary:Competitive- Job Req ID: Posting Date: 1-September-2023- Function: Technical Service Design- Location: Gurugram- Salary: CompetitiveAccountabilities:Create technical documents-HLD/LLD's and for...

Who are we:Cloud networking is an umbrella term that provides the connectivity to and between, applications and workloads distributed across all variations of clouds, cloud-based services, data centres and edge networks. It is significant to the performance, security, and efficient management of hybrid and multi-cloud environments.A cloud-delivered security...

Leading and Managing Diabliss Medical centre as staff Nurse. Making appointments and acting as a single point of contact between patients and doctor. Being sensitive toward patients and guiding them to make their journey smooth and HasslefreeJob Types: Full-time, Regular / Permanent, FresherSalary: Up to ₹21,000.00 per monthBenefits: Paid sick time...

JOB DESCRIPTIONNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...

Job Summary: The Service Coordinator-North India assigned to one of Pinkerton's largest global clients will be the first point of contact for any technical faults/ issues/ requirements related to the installed security systems infrastructure at sites within his AOR. Essential Functions: Represent Pinkerton's core values of integrity, vigilance,...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe role of Data...