![Fulcrum Digital](https://media.trabajo.org/img/noimg.jpg)
Sr SRE
2 weeks ago
Who we are
Fulcrum Digital is an innovative and forward-thinking digital company specializing in digital transformation and technology services from concept to execution. Our services cater to various industries such as banking, insurance, retail, education, food, healthcare, and manufacturing.
The Position
- Plan, oversee, and manage all aspects of a Production Environment.
- Define strategies for Application Performance Monitoring and Optimization in the Production environment.
- Respond to Incidents, enhance the platform based on feedback, and measure incident reduction over time.
- Support code deployment into multiple lower environments with a focus on automation.
- Develop and standardize Monitoring and Alerting mechanisms for supported applications.
- Take a comprehensive approach to problem-solving during production events by optimizing the meantime to recover.
- Engage in and enhance the entire service lifecycle from inception to refinement.
- Analyze ITSM platform activities and provide operational feedback to development teams.
- Support pre-launch services through system design consulting, capacity planning, and launch reviews.
- Manage the application CI/CD pipeline for software promotion and lead DevOps automation initiatives.
- Maintain live services by monitoring availability, latency, and system health.
- Implement sustainable system scaling through automation and advocating for reliability and speed improvements.
- Collaborate with a diverse global team spanning multiple tech hubs and time zones.
- Ability to share knowledge, explain processes, and mentor junior team members.
- Perform rotational on-call duties and occasional off-hours work.
- Display an interest in training, possess strong teaching abilities, and be willing to mentor others.
Must Have
- Skill: Linux & Shell Scripting
- Monitoring Tool: Splunk/Dynatrace or other
- ITIL/ITSM
- Troubleshooting
- PL/SQL, SQL
- Jenkins
- CI/CD
- Groovy Scripting/Yaml
- Linux, shell scripting & Git/bit bucket
- Ansible/Chef
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