Sr System Reliability Engineer Application SupportAutomation

2 weeks ago

Pune, Maharashtra, India Fulcrum Digital Full time
Whoare weFulcrum Digital is an agile andnextgeneration digital accelerating company providing digitaltransformation and technology services right from ideation toimplementation. These services have applicability across a varietyof industries including banking & financial servicesinsurance retail higher education food healthcare andmanufacturing.

TheRole

Planmanage and oversee all aspects of a Production Environment

Definestrategies for Application Performance Monitoring Optimization inProdenvironment

Respondto Incidents and improvise platform based on feedback and measurethe reduction of incidents overtime.

Supportdeployment of code into multiple lower environments. Supportingcurrent processes with an emphasis on automating everything as soonaspossible.

Designdevelop and standardize Monitoring and Alerting mechanism for thesupportedapplications.


Takea holistic approach to problem solving by connecting the dotsduring a production event through the various technology stack thatmakes up the platform to optimize meantime torecover.

Engagein and improve the whole lifecycle of services from inception anddesign through deployment operation andrefinement.

AnalyzeITSM activities of the platform and provide feedback loop todevelopment teams on operational gaps or resiliencyconcerns.

Supportservices before they go live through activities such as systemdesign consulting capacity planning and launchreviews.


Supportthe application CI/CD pipeline for promoting software into higherenvironments through validation and operational gating and lead inDevOps automation and bestpractices.

Maintainservices once they are live by measuring and monitoringavailability latency and overall systemhealth.

Scalesystems sustainably through mechanisms like automation and evolvingsystems by pushing for changes that improve reliability andvelocity.

Workwith a global team spread across tech hubs in multiple geographiesand timezones.

Abilityto share knowledge and explain processes and procedures toothers.

Shareknowledge and mentor juniorresources

Ableto perform oncall duties on a rotationalbasis.

Occasionaloff hours workrequired.

RequirementsSkills

MustHave

Linux

ShellScripting

ITIL /ITSM ApplicationTroubleshootingBasic

SQLBasic

AnyMonitoring tool (PreferredSplunk/Dynatrace)

JenkinsCI/CD

GroovyScripting/Yaml

Gitbasic/bitbucket

Ansible/ChefBasic

GoodToHave

EvenFrameworkarchitecture

SRE

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