Senior Portfolio Analyst

1 week ago

Bengaluru, Karnataka, India First American India Full time
Company Summary First American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For list for eight consecutive years. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office, and knowledge processing operations to fulfill First American's business requirements. Our priorities are our employees, customers, and shareholders - in that order. First American (India) has been ranked amongst India's Best Companies To Work ForTM 2023: Listed amongst the Top 100 by Great Place To Work India, FAI is also certified Best Workplaces for Women and Workplace with Inclusive Practices. Software Services helps build First American's product suite that encompasses the best in class Title Insurance, Settlement and Mortgage solutions platforms. Leverages technology product stack across Microsoft platform predominantly to develop, enhance and maintain the best in class applications. The R & D division delivers solutions for the title insurance industry leveraging the best of NLP, AI and ML. Job Summary

Job Profile Summary:

Define business processes and system alignment. Strategic partner, acting as liaison between the user community (Product, Program and Project stakeholders) and the BTS Portfolio Office staff (both onshore and offshore). Resolve system problems to ensure Portfolio governance and processes run smoothly. Working with business departments, drive process improvement through seeking out and identifying opportunities and business process definition by defining and documenting processes and procedures. Assess and document training needs, communicate existence of new process. Document business processes, training procedures, standard operating procedures, project status, etc. Expertise in more than one area. Develops creative solutions and drives change.

Job Description/ Essential Functions:

  • Conducts business process evaluations, interviewing internal and external customers, to gain knowledge of both business and technical requirements.
    • Familiar with Agile and Waterfall Methodologies.
    • Understands Portfolio governance and practices.
    • Understand the basic principles between Project, Product, Program and Portfolio.
    • Has knowledge on Demand Management, Work Management, Resource Management, Capacity Management, Financial and Benefits Management as it relates to Portfolio function/services.
  • Considers the business implications of workflow and processes to the current business environment.
  • Create reports, research, analyze, and integrate data to identify and track trends. Adjust portfolio/process direction. Report vital information to management/business partner.
    • Able to conceptualize and develop portfolio data visualization of current portfolio state.
      • Familiar with data flow of Project, Product, Program into Portfolio view.
  • Understanding and administration of Portfolio tool like Planview.
  • May require performing duties outside of normal work hours based on business needs.

Job Complexities & Impact:

  • Uses skills as a seasoned, experienced professional with a full understanding of industry practices and established policies and procedures.
  • Troubleshoots a wide variety of complex problems and identifies solutions within Portfolio applications and functional expertise.
  • Perform Data Analysis by collecting, analyzing, and summarizing data.
  • Makes recommendation for continuous improvement through analysis of current processes and tool utilization.

Knowledge and Skills/Technology Used:

  • Has knowledge on traditional PMO governance/processes and SAFe's Lean Portfolio Management.
  • Requires strong Analytical skills.
  • Has knowledge of general business environment/operation and has general cost benefit awareness.
  • Strong written and oral communication skills in order to define business and technical parameters.
  • Has experience and knowledge on Planview or any related Portfolio Management tool and PowerBI.

Education:

  • Minimum of 15 years of formal education - Graduate in Computer Science / Information Technology or equivalent combination of education and experience.

Experience:

  • 8+ years of directly related experience.

License or Certification:

  • PMP Certification (Project Management Professional) preferred.
  • SAFe Agilist Certification preferred.

SAFe Lean Portfolio Management Certification preferred.

FAI is committed to create an environment that respects, supports and inspires all individuals. We do not discriminate on the basis of color, religion, sex, gender identity, sexual orientation and age. At FAI, we celebrate diversity and believe that an inclusive workforce benefits employees, the organization and our community. We are an Equal Opportunity Employer. For more information about our company and dedication to putting People First, check out

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