Associate 1

1 week ago


Bengaluru, Karnataka, India Greenway Health Full time

Job Summary:

The Accounts Receivables Representative's primary goal is to resolve a client's delinquent balance.

Provides support to clients by answering questions regarding their contractual agreements, licensing, and billing, and researching items listed on their accounts.

Performs a wide variety of accounts receivable functions including billing, credit and/or collections, under direct supervision.

Essential Duties & Responsibilities:

  • Contacts clients following established guidelines to recover delinquent balances
  • Contacts clients to update billing information
  • Reviews and research problems with respect to established policies, billing, procedures, contractual agreements, and licensing practices
  • Follows up on manager requests, internal requests, and escalated issues
  • Coordinates problem resolution with appropriate departments
  • Must have excellent verbal and written communication skills

Experience:

Education:

  • Associates Degree or equivalent. Bachelor's degree preferred

Minimum Qualifications:

Skills & Other Requirements:

Skills/Knowledge

  • Knowledge of Microsoft Office
  • Strong oral and written communication skills
  • Strong problem‐solving/analytical skills with an ability to work independently.
  • Must be able to work well under pressure to meet deadlines

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