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APM Specialist

3 months ago

Mumbai, Maharashtra, India QualityKiosk Technologies Pvt. Ltd. Full time

QualityKiosk Technologies is one of the world's largest independent Quality Engineering (QE) providers and digital transformation enablers, helping companies build and manage applications for optimal performance and user experience.

Founded in 2000, the company specializes in providing quality engineering, QA automation, performance assurance, intelligent automation (IA) and robotic process automation (RPA), customer experience management, site reliability engineering (SRE), digital testing as a service (DTaaS), cloud, and data analytics solutions and services.

With operations spread across 25+ countries and a workforce of more than 4000 employees, the organization enables some of the leading banking, e-commerce, automotive, telecom, insurance, OTT, entertainment, pharmaceuticals, and BFSI brands to achieve their business transformation goals. QualityKiosk Technologies has been featured in renowned global advisory firms' reports, including Forrester, Gartner, The Everest Group, and Hurun Report, for its innovative, IP-led quality assurance solutions and the positive impact it has created for its clients in the fast-changing digital landscape.

QualityKiosk, which offers automated quality assurance solutions for clients across geographies and verticals, counts 50 of the Indian Fortune 100 companies and 18 of the global Fortune 500 companies as its key clients. The company is banking on its speed of execution and technology advancement as key factors to drive a 5X growth in the next five years, both in revenues and number of employees.

Job Description - Application Performance Monitoring:

The primary responsibility of the role will be to be apart of our elite Application Performance Management team which offers services to strategic clients in order to help them gain better insight into their mission critical software applications.

Experience: 10+ Years

Job Location : Mumbai

Candidate should have:

  • Experience in Dynatrace
  • Experience in Dynatrace Configuration and Sustenance.
  • Should have worked extensively in installation, implementation, configuration, and maintenance of APM tools named Dynatrace.
  • One Agent Certification ( Dynatrace associate) would be an added advantage.
  • Should have good communication & problem-solving skill.
  • Candidate should be passionate towards work.

Desired Skill

· Experience in designing and implementing various tools like Dynatrace SaaS, Dynatrace Appmon.

· Should have worked extensively in implementation, configuration and maintenance of APM tools named Dynatrace & Appmon.

· Application performance management Tool: Dynatrace (OneAgent, Synthetic Script, DCRUMEnterprise Synthetic script) & Appmon.

· Good to have knowledge of Python and Node JS.

· One Agent Certification would be an added advantage.

Responsibilities

· Responsible for deploying Dynatrace OneAgent to a diverse environments and topologies distributed across different geographic locations.

· Experience in gathering requirement from the application owners, analyzing the requirement and implement monitoring using OneAgent on the requisite servers.

· Understanding the discovered application process/services and responsible for configuring the same.

· Work with application team to understand the critical transactions and develop dashboards for the same.

· Worked on customizing Anomaly detection rule and setup alerting profile for each application to send the notification to the application users.

· Worked on creating/setup detection rule for log file which are discovered by OneAgent.

· Worked on integrating of tools like Jenkins with Dynatrace OneAgent will be preferable.

· Creating Management zone for each application and assign respective users to management zone to view their application details.

· Tool management and administration

· Troubleshoot with DT support closely to fix any issues faced in application over calls.