Cx Professional Sales

1 week ago

Kolkata, West Bengal, India Haleon Full time

Job Description:

Site Name:
India - West Bengal - Kolkata

Posted Date:
Apr

Hello. We're Haleon (Formerly GSK Consumer Healthcare). A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people.

By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science.

What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question.

Training is a key pillar for the success of Expert organization.

Being a highly scientific content & communication intensive function, The RETM plays a critical role in establishing the required skill sets and knowledge amongst the Expert regional field force.

The RETM shall help

  • Work closely with the Capability & effectiveness lead to create a training plan and develop training material based on needs assessment
  • Induct & onboard new recruits on the scientific know how, along with the GSK selling model.
  • Updates & trains the target audience on any improvements on the scientific domain relevant to Expert detailed products.
  • Enhance inclinic effectiveness through
  • Improvement of detailing quality
  • Better use of inputs & sales support tools
  • Support flawless activations
  • Provide forums to foster a positive environment, thereby improving sales force morale, with higher engagement and lower attrition
Ensure awareness of ethical and legal responsibilities.

Key Responsibilities

  • Deliver comprehensive brand science induction to new Expert Sales Executives (ESEs)
  • Deliver The "6 steps of a call" module and drive Expert DNA on field.
  • Training a team of Expert Sales Representatives and Zonal Expert Sales Managers
- a. Assessing training needs, Coaching & Development of new/ existing Representatives to deliver best-in-class HCP engagement and in-clinic effectiveness during joint field work.

b. Provide feedback to Field Mangers and National Expert Training Manager on competency development

c. Prepare quarterly and annual Regional Training plans in consultation with National Expert Training Manager based on regional requirements.

d. Enhance in-clinic effectiveness within the team by structured on-the-Job Coaching involving objectives, action plan & review.

e.

Develop training material for the skill development of ESEs and design question banks to evaluate understanding of brand science and promotion.


  • Roll out Skills / development programs as identified in the PDP/my plan document for all Reps under his / her span of control.
  • Roll out national launches/ refresher courses / disease updates and WSFE modules Ensure rollouts of GSK SOPs to help compliance on GSK values/ policies.
  • Evaluate and accredit Reps/ Managers On-going evaluation of progress (Online Tests).
  • Accreditation of Field staff as per Academy standards.
  • Aid Expert Marketing team in briefings/ cycle meetings/ product knowledge rollouts.
  • Extend support to guide and train the commercial team in Science content delivery
  • Assist in recruitment of Medical representative

Minimum Level of Job-Related Experience Required
a.

8+ years work experience in the pharmaceutical industry with atleast 2 years as Regional Training Manager in a Pharma MNC.


Why is this level of experience required?
The role is supposed to influence and coach Medical Detailing field force and First Line Managers besides the commercial sales teams

Diversity, Equity and Inclusion


At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.


At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles. If flexibility is impo

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