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Customer Relationship Executive
2 weeks ago
Customer relationship Executive
Vyaparavijayam Group
We are looking for a Customer relationship executives.
He/She must be proficient in Microsoft Office, Excel and have a working knowledge of client relationship management software. Customer relationship executives also have to possess excellent communication skills.
Responsibilities:
- Manage large amounts of incoming/Outgoing calls.
- Identify and assess customers' needs to achieve satisfaction.
- Collect accurate, valid, and complete information from sales consultants and input in the software.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customers.
- Submit weekly/monthly report to the concern department heads.
Salary: 8, ,000.00 per month
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Benefits:
- ESI
- Provident Fund
Opportunities/vacancies in the following branches:
- Ottapalam
- Koduvayur
Job Types:
Full-time, Permanent
Pay:
₹8, ₹10,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- English (preferred)
Work Location:
In person
Application Deadline: 30/04/2024
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