User Researcher

1 week ago


Bengaluru, Karnataka, India ASSPL - Karnataka Full time
5+ years proven success leading User/Market Research projects with demonstrated impact.
A strong portfolio demonstrating past work experience and deliverables (eg: study plans, reports)
Masters in Human Factors, Cognitive Psychology, or similar


Amazon India is seeking an innovative and highly motivated Senior user researcher to help us define the future of retail in India.

Key job responsibilities

Work closely with cross-functional teams to identify and prioritize research questions based on analysis of current knowledge, project goals and risks.

Identify best method or mix of methods based on research questions, timeline and resourcing.
Distill project goals and research questions into well thought-out research plans.
Conduct user research with rigor while ensuring participant comfort.
Manage iterative prototyping through close alignment with design, development, and business.
Perform quick but thorough data analysis in order to create insightful and actionable findings presentations
- both verbal and written.
End-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting)
Strong grasp of quantitative data analysis and statistics.

Hands-on experience with: lab-based user testing, remote testing, paper prototype testing, iterative prototype testing, concept testing, field research, international research, and survey design.
Fluency in best practices for user research.
The ability to quickly turn around high-quality study plans and reports
Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization
Exceptional behavioral data-collection and analysis skills, e.g., designing, conducting, and analyzing all kinds of user data.
The ability to manage ambiguity, work autonomously, and multitask in an agile environment
Ability to meet ambitious deadlines and deliver high-quality work on schedule
Familiarity with internet-development technologies and tool

Bengaluru, KA, IND

MBA/MS in Human Factors or Cognitive Psychology
Qualitative Researcher with a Minimum of 5 Year Experience
Retail/E-commerce research experience in a global context
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