Human Resources Associate
2 weeks ago
The HR Associate acts as a first point of contact and support for managers and employees who
require HR assistance with using or accessing HR programs and processes. The associate is
responsible for providing a timely and accurate response or properly redirecting the inquiry, to
help the employee resolve or address their need.
Key Accountabilities:
Accountability Supporting Activities
HR Service Delivery
Support
• Respond to a wide variety employees' and managers' HRrelated
enquiries via email, ticketing and telephone requests
for HR Service support. Range of topics includes first level of
HR related questions
• Provide administrative and systems related system support
• Participate in projects and cross-functional initiatives
Data Privacy, Data
Management, Record
Keeping
• Responsible for maintaining accurate files and records in
compliance with company and local/country requirements.
• Generate miscellaneous standard reports
• tracking, processing or escalation tasks within HR
responsibility
Communication
• Maintains and facilitates a good level of communication
within the team, across HR as needed, and with clients in
general.
Other
• Other duties as may be required.
Skills:
• English as the company's primary business language (verbal and written)
• Ability to work effectively across departments
• Working knowledge within an MS-Office- Focus on Excel.
• Comfortable working with systems and applications
Knowledge and Experience:
• minimum work experience in an international environment
Education:
• professional training in an office environment
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