Customer Relationship Officer
7 days ago
- Business Planning
- Mumbai
- Required Experience
- Posted On
- 05 Jul 2023
No. Of Openings
- 2 Grade
NA
- Designation
- Others
- Closing Date
- 31 Aug 202 Organisational
- CSB Bank
- Organization Unit
- Retail & SME (Business And Risk), Operations & IT
Sub Org Unit
- Business Planning
Sub Org Unit
- Others
Sub Org Unit
- Others
Sub Org Unit
- Others
Sub Org Unit
- Others
Sub Org Unit
- Others
- Branch/Department Code
- 950
- Branch/Department Name
- Head Office
- Country
- India
- Geographic Zone
- West
- State
- Maharashtra
- City
- Mumbai Suburban
- Worksite
City
- Mumbai
- Worksite
- Generic
- Mumbai
- Skills
CROSS SELLING
CUSTOMER SERVICE
LEAD GENERATION
Minimum Qualification
ANY GRADUATION
CERTIFICATION
No data available
Working Language
No data available
- Job Description
Job Purpose:
Job purpose of an organized and attentive Customer Relationship Officer is to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals, while ensuring the cross sales basis customer's financial requirements
Functional Responsibilities:
Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions Informing customers about bank products and services Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete Maintaining and balancing cash drawers and reconciling discrepancies Packaging cash and rolling coins to be stored in drawers or the bank vault Keeping a clean, organized work area and a professional appearance Handling currency, transactions, and confidential information in a responsible manner Maintains customer confidence and protects bank operations by keeping information confidential
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