Customer Relationship Officer

7 days ago


Mumbai, Maharashtra, India CSB Bank Full time
Customer Relationship Officer (Location...MFT830
  • Business Planning
City
  • Mumbai
  • Required Experience
Years

  • Posted On
  • 05 Jul 2023
Basic Section
No. Of Openings

  • 2 Grade


NA
  • Designation
  • Others
  • Closing Date
  • 31 Aug 202 Organisational
Organisation

  • CSB Bank
  • Organization Unit
  • Retail & SME (Business And Risk), Operations & IT


Sub Org Unit
  • Business Planning


Sub Org Unit
  • Others


Sub Org Unit
  • Others


Sub Org Unit
  • Others


Sub Org Unit
  • Others


Sub Org Unit
  • Others
  • Branch/Department Code
  • 950
  • Branch/Department Name
  • Head Office
  • Country
  • India
  • Geographic Zone
  • West
  • State
  • Maharashtra
  • City
  • Mumbai Suburban
  • Worksite


City
  • Mumbai
  • Worksite
Code

  • Generic
  • Mumbai
  • Skills
Skill

CROSS SELLING

CUSTOMER SERVICE

LEAD GENERATION
Minimum Qualification

ANY GRADUATION

CERTIFICATION
No data available

Working Language

No data available

  • Job Description

Job Purpose:
Job purpose of an organized and attentive Customer Relationship Officer is to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals, while ensuring the cross sales basis customer's financial requirements

Functional Responsibilities:
Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions Informing customers about bank products and services Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete Maintaining and balancing cash drawers and reconciling discrepancies Packaging cash and rolling coins to be stored in drawers or the bank vault Keeping a clean, organized work area and a professional appearance Handling currency, transactions, and confidential information in a responsible manner Maintains customer confidence and protects bank operations by keeping information confidential

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