Team Lead
2 weeks ago
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help
organizations discover opportunities previously only scarcely imagined by connecting work, data, and
experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer
constantly shifting market challenges and deliver impactful results for our customers. Our commitment
to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment
that openly celebrates all cultures and affords personal and professional growth opportunities. Learn
more at .
Overview of Job Function:
The Team Lead, Software Engineer works in a software development team with members of the
development organization, QE and Tier 3 Support and is responsible for the design, development, and
the implementation of server-side software systems. The team lead works closely with management on
departmental issues, with latitude for independent judgment and decision-making within defined
guidelines.
Principal Duties and Essential Responsibilities:
- Supervise teams within the software development function
- Responsible for one or more product areas for Verint's Enterprise product suite
- Develop and implement software development plans, processes, and procedures and
- Design, implement, and test complex software applications
- Lead in team activities – Requirements gathering & analysis,
- Collaborate with other departments to prioritize software development needs including
- May serve in a scrum master role as part of the agile software development process
- Ensure the team achieves the agreed timelines and milestones, reliability & performance,
areas
- Evaluate results with stakeholders to determine if organizational objectives are being met
- Analyze and resolve software development issues and needs in terms of the software's
- Perform root cause analysis
- Act as a point of contact and escalation for the team/function
Minimum Requirements:
- BS in Computer Science, Software Engineering or other related degree
- 8+ years of software development experience
- 2+ years of Team Lead experience
- Strong Proficiency in Java server-side programming
- Experience with designing and building fault-tolerant, highly-available, distributed
- Familiarity with standard concepts, practices, and procedures within software design and
- Experience in Object Oriented analysis and design
- Strong troubleshooting & debugging capabilities in an agile software development team
- Detail oriented and highly organized with the ability to manage multiple priorities and
- General understanding and proven real-world design experience with server-side
network I/O, memory allocation, .
- Successful completion of Verint's background screening process including, but not limited
Preferred Requirements:
- Advanced degree preferred
- Experience with CTI (Computer Telephony Integration) and telephony systems
- Experience with private/public cloud platforms AWS, Azure or GCP
- Ability to prioritize and delegate tasks across team boundaries and/or geographically
- Excellent organization, time management, and project leadership skills
- Excellent written and verbal communication skills
- Adheres to strict deliverable deadlines while able to multi-task
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