Team Lead

1 week ago


Bengaluru, Karnataka, India Contentstack Full time
What is Contentstack?

Contentstack combines the best Content Management System (CMS) and Digital Experience Platform (DXP) technology.
It enables enterprises to manage content across all digital channels and create inimitable digital experiences.
The Contentstack platform was designed from the ground up for large-scale, complex, and mission-critical deployments.

Recently recognized as the Gartner Peer Insights Customers' Choice for WCM, Contentstack is the preferred API-first, headless CMS for enterprises across the globe.

What Are We Looking For?
Contentstack is looking for a Team Lead - Technical Content

Roles and responsibilities
Plan, analyze, and author high-quality technical documentation in easy-to-understand and simple language
Create user guides, integration guides, API documentation, microcopies, tutorials, blog posts, release notes, video scripts and more for multiple releases of one or more products
Work closely with various departments to understand project requirements and independently gather information from subject matter experts
Work better on deadlines
Lead a team of writers to deliver the work on time

Requirements:
8 + years of industry experience as an effective technical writer
Experience leading a team of multiple technical writers
Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
Previous experience writing documentation and procedural materials for multiple audiences
Superior written and verbal communication skills, with a keen eye for detail
Strong interpersonal and communication skills
Ability to collaborate with internal stakeholders and cross-functional teams, across multiple geographies
Strong organizational and planning skills
Intellectually curious and learner for life
Graduate in IT Field.
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