Sre - Product Support

2 weeks ago


Bengaluru, Karnataka, India Xpheno Full time

- 8 Year:

Bangalore:

***Job Title
:Site Reliability Engineer

Location:
Bangalore

Experience level: 3+years

Notice period - Immediate Joiners/15 days

Job Description:
MPS - Site Reliability Engineer


Education & Training
Bachelor's degree in Computer Science/Electronics & Communication/Electrical Engineering or in a relevant stream.

Role Summary

Skills

  • Experience monitoring a 24/7 SaaS with I&P management proper understanding.
  • Basic Scripting experience to troubleshoot.
  • Deep understanding of manual data analysis, reporting.
  • Deep understanding of monitoring tools to troubleshoot and find root cause, experience with Datadog is a plus.
  • Good knowledge of at least one operating system: Linux, Unix, Solaris, Ubuntu, Windows.

Preference is any LINUX flavored operating system (eg:
Ubuntu or Red Hat)..

  • Basic understanding of networking: TCP/IP, IP addresses, HTTP, DNS, VPN. Especially cloud networking.
  • Good understanding of container technology (Docker)
    and Container orchestration technology (Kubernetes) to do basic troubleshooting
:

  • Experience in Debugging production level disruptions using traces, metrics and dumps.
  • Good handson experienced in Incident and problem management process and tools around it like Jira, Mattermost, Confluence etc.
  • Very good communication skills

Responsibilities:

  • Monitor APM and infra for whole system in 24/7 model.
  • Develop automation to generate reports.
  • Provide first level analysis using debugging traces and dumps present in APM tools like datadog
  • Monitor quality of I&P with proper guidance and work in collaboration of DevOps teams
  • Prepare and present reports around performance metrics.
  • Lead meetings for Incident and problem management
  • Analyze historical data and provide insight to do problem clustering.

Salary :
Not Disclosed by Recruiter

Industry :
IT Software - Other

Functional Area :
IT Software - Other

Role Category :
Computer/IT

Employment Type :
Full-Time
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