Customer Support Executive
2 weeks ago
farmers for bringing fresh produce to the doorstep.
Read more at Otipy, a social commerce platform, gets $32 million in Series B
Founded in 2016 by Varun Khurana, Otipy focuses on on-demand harvesting
according to predicted demand to keep minimum wastage through state-of
- the-art tecocurement, distribution, and delivery technology. Otipy sources
fresh produce from farmers across Haryana, UP, Delhi, Gujarat, Himachal
Pradesh, Karnataka, Rajasthan, and Maharashtra.
About Otipy:
Otipy is India's first social commerce platform connecting end-consumers to
farmers through a community of resellers (mainly women). It is building a
scalable, demand-driven, and tech-enabled supply chain for fresh produce that
moves farm produce from farm to fork in less than 12 hours, giving consumers
unparalleled freshness. We work closely with 20,000+ resellers across Delhi-NCR
and serve over 4 Lakh consumers with fresh produce at their doorstep. Otipy
sources fresh fruits and vegetables from 10,000+ farmers across Haryana, UP,
Delhi, Gujarat, Himachal Pradesh, Karnataka, Rajasthan, Maharashtra, and many
more. Our Mission is to transform the consumption habits of Indian households
by providing healthy farm-fresh produce and providing our farmers technical to
modernize farming, and buying the product at a fair price every day. Thus
creating an interdependent community of farmers and consumers.
Otipy has a great team of people with procurement backgrounds with vast
experiences and education from IIT's and IIM's. Working under their guidance
would be an impeccable experience.
- ____________________________________
Video Links:
1.)
Otipy Consumer Link:
Otipy |Get access to farm-fresh. Technology fruits & vegetables
through Otipy | Helping farmer to deliver fresh|
- YouTube
Otipy Farmers Link:
Otipy | Otipy Partner Farmer | Fruits & Vegetables |
- YouTube
Otipy Warehouse Link:
Otipy Warehouse Standard Operating Video | Fruits &
Vegetables Online App
- YouTube
Otipy Partner Link:
Otipy Partner | Earn With Otipy | Online Fruits & Vegetables Delivery|
- YouTube
Otipy Store Link:
Otipy Partner | Earn with Otipy | Serve fresh vegetables and fruits in your community.
- Job description
Job Description:
Our Operations Executive (handling customer communication) play a crucial part in the mission to deal
with the different set of customers for appointments, establishing contact with the non-responsive
customers, accurate and professional customer service to all our customers. In a fun and fast-paced
What will you be doing
- Connecting with customers for delivery
- Communicate courteously with customers
- Handle customer complaints/enquiries or requests
- Keep accurate records of discussions or correspondence with customers;
- Work across different teams (Sales, operations, delivery) for effective and fast issue resolution
- Experience in working on communication platforms tools
- Excellent communication skills
- Should speak Good in English, Hindi
- Strong sense of customer empathy
- Willingness to work during weekends
Salary Upto - 12k Inhand
Organization - Otipy
Jobs Type - Part Time
Job Timing - 7am to 11am
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