Customer Relationship Executive

2 weeks ago


Kurnool, Andhra Pradesh, India Ferty9 Fertility Center Full time

The overall objective of the Relationship Manager is to facilitate and increase the conversion % of the center by convincing the patients about the USPs of Ferty9 and it being the best possible option for their pregnancy.


  • To be comprehensively aware of all the procedures & prices relating to IVF treatment
  • To effectively communicate and convey to the patients about our USPs.
  • To convince the patients on the ability of our company, transparency, and ethics
  • To follow up with IVF advised patients to ensure that they take up procedures with us.
  • To be a part and analyze & present the data on conversion and the related work to the Center Manager.
  • To ensure that the patient gets the right information, support, and advice on the procedure to be taken.
  • To measure and achieve the effectiveness of goals set from time to time by the Management.
  • To maintain patient focus and answering to their enquiries by using the SOPs.
  • To ensure availability of potential IVF Patients during the support group meet program in coordination with the psychological counsellor.
  • To make sure that the required data to be updated in Palash and Gemino for smooth functioning.

Pay:
₹9, ₹33,714.37 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Experience:

- total work: 2 years (preferred)

  • Customer service: 2 years (preferred)

Language:

  • Telugu (required)

Work Location:
In person
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