IND Contact Center Representative I
1 week ago
Job Title- Contact Centre Representative I
Solution Line- ECC
Position type- Full Time
Work Location- Gurgaon
Working style- Hybrid
Cab Facility- Yes
Shift Time – Rotational
People Manager role: No
Required education and certifications critical for the role-
Graduate (Except technical graduates)
Required years of experience –
0-6 year of relevant experience
AON IS IN THE BUSINESS OF BETTER DECISIONS
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed.
INFORMATION ABOUT THE BUSINESS
Aon Health and Benefits takes a long-term view of benefits management that aims to help companies achieve a balance between using benefits as a retention tool and managing escalating costs. These offerings include end-to-end solutions to benefits management, alignment of your benefit plans with corporate strategy and policies, considerable purchasing leverage, systematic and structured approach.
GENERAL DESCRIPTION OF ROLE:
In addition to the core responsibilities, the Colleague will have a specific focus depending on the business area: the colleague is responsible for supporting employees with questions or queries about their Benefits options/choices, questions and queries on their records and information.
JOB RESPONSIBILITIES (List 6-10 major responsibilities in the role):
The Colleague provides comprehensive telephone, email and webchat support directly to clients by:
SKILLS ‐
Team player, who can work with tight deadlines. Strong communication skills, both verbal and written. Strong attention to detail and commitment to provide ongoing quality. Good understanding of Word and Excel. Aon Impact Model (AIM) expectations High school graduation required. Experience working in Customer Service preferable.HOW WE SUPPORT OUR COLLEAGUES
In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self.
Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it
-
Call Center Representative
1 week ago
Gurgaon, Haryana, India Aviva India Full timeAviva Life Insurance (British MNC) is hiring Call Center- Representative | Full Time | On_roll | 05 Days Shift**Mega Walk-In:11 to 04:30pm | (Monday-Friday)Job Title : Executive/Sr.Executive- Online Sales TeamFunction: MarketingReports to: Marketing ManagerShift:General | 05 Day's Shift**Cab Facility: Yes**Location: Aviva India (HO), 4th Floor, A block, DLF...
-
Call Center Representative
1 week ago
Gurgaon, Haryana, India Aviva India Full timeAviva Life Insurance (British MNC) is hiring Call Center- Representative | Full Time | On_roll | 05 Days Shift**Mega Walk-In:11 to 04:30pm | (Monday-Friday)Job Title : Executive/Sr.Executive- Online Sales Team Function: Marketing Reports to: Marketing Manager Shift:General | 05 Day's Shift**Cab Facility: Yes**Location: Aviva India (HO), 4th Floor, A block,...
-
Lead - Inbound Contact Center Operations
1 week ago
Gurgaon, Haryana, India Airtel Full timeBrief about the Role : At Bharti Airtel we are building a digital organization with customer experience at heart of everything we do. We want to create experience benchmarks and be known world-wide for our experience standards . We are looking for an innovative, bright, and enthusiastic individual who will be able to lead our contact center operations...
-
Contact Center Expert
1 week ago
Gurgaon, Haryana, India Orange Business Services Full timeabout the role Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries...
-
Call Center Supervisor I
1 week ago
Gurgaon, Haryana, India FIS Global Full timePosition Type:Full timeType Of Hire:Experienced (relevant combo of work and education)Education Desired:Associate's DegreeTravel Percentage:0%GENERAL DUTIES & RESPONSIBILITIES Monitors operations to ensure adherence to service level standards and company/department policies and procedures. Ensures professional and courteous customer support services are...
-
IND Analyst I – Legal
1 week ago
Gurgaon, Haryana, India Aon Full timeTitle IND Analyst I-Legal Business Unit Legal and Compliance Team Legal Education LL.B. Preferred Experience · 0 - 1 year of experience. · Familiarity around contracting concepts and tasks (comprehension of contract documents and types, reviewing, drafting, abstraction, research, etc.). · Prior experience in reviewing and...
-
Gurgaon, Haryana, India Sampoorna Computer People Full timeJob Summary Experience:14 YearsLocation:Gurgaon Designation:Avaya Contact Center Design Professional GurgaonDegree:BA, BBA, BBA/BMS, BBI, BCA, BCom, BCS, BDES, BE-Comp/IT, BEd, BE-Other, BFA, BFM, BIS, BIT, BMS, BSc-Comp/IT, BSc-Other, BTech-Comp/IT, BTech-Other Educational Level:Graduate/BachelorsIndustrial Type:IT-Software/Software ServicesFunctional...
-
IND Analyst I Health
1 week ago
Gurgaon, Haryana, India Aon Full timeJob Title- IND Analyst I Health - Broking Solution Line- Broking Position type- Full Time Work Location- Gurgaon Working style- Hybrid Cab Facility- Yes Shift Time – 12PM to 9PM People Manager role: No Required education and certifications critical for the role- Graduate (Except technical graduates) Required years of...
-
IND Client Service Coordinator I
1 week ago
Gurgaon, Haryana, India Aon Full timeThe IND Client Service Coordinator is accountable for the overall delivery of day to day service and client management of a Business Area or location in Operations. The exact number of clients will vary by business area and location. JOB RESPONSIBILITIES : The colleague is responsible for supporting operational service delivery to Clients through...
-
Inp - Call Center Supervisor I
1 week ago
Gurgaon, Haryana, India Jobs for Humanity Full timeCompany DescriptionJobs for Humanity is dedicated to building an inclusive and just employment ecosystem.Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and...
-
Call Center Representative
1 week ago
Gurgaon, Haryana, India Aviva India Full timeAviva Life Insurance (British MNC) is hiring Call Center- Representative | Full Time | On_roll | 05 Days Shift**Mega Walk-In:- 11 to 04:30pm | (Monday-Friday)Job Title: Executive/Sr.Executive- Online Sales TeamFunction: MarketingReports to: Marketing ManagerShift:- General | 05 Day's Shift**Cab Facility: Yes**Location: Aviva India (HO), 4th Floor, A block,...
-
Call Center Representative
1 week ago
Gurgaon, Haryana, India Aviva India Full timeAviva Life Insurance (British MNC) is hiring Call Center- Representative | Full Time | On_roll | 05 Days Shift** Mega Walk-In:- 11 to 04:30pm | (Monday-Friday )Job Title : Executive/Sr.Executive- Online Sales Te amFunction: Marketi ngReports to: Marketing Manag erShift:- General | 05 Day's Shift **Cab Facility: Yes **Location: Aviva India (HO), 4th...
-
India Call Center Manager
1 week ago
Gurgaon, Haryana, India Amplifon Full timeMain Responsibilities Operations (%): Define and implement Call Center operating model guidelines (processes and procedures, metrics, goals, independently of in-house or outsourced Call Center) Define Call Center strategy (Technical settings, Dialing model, Smart Scripting) Manage the daily running of the call center, including effective resource...
-
InP - Call Center Supervisor I
1 month ago
Gurgaon, Haryana, India FIS Global Full timePosition Type: Full-timeType Of Hire: Experienced (relevant combination of work and education)Education Desired: Associate's DegreeTravel Percentage: 0%GENERAL DUTIES & RESPONSIBILITIESOversees customer service associates handling inquiries via phone and emailMonitors operations to ensure adherence to standards and policiesEnsures high-quality customer...
-
InP - Call Center Supervisor I
3 weeks ago
Gurgaon, Haryana, India FIS Global Full timePosition Type: Full-timeType Of Hire: Experienced (relevant combination of work and education)Education Desired: Associate's DegreeTravel Percentage: 0%GENERAL DUTIES & RESPONSIBILITIESOversees customer service associates handling inquiries via phone and emailMonitors operations to ensure adherence to standards and policiesEnsures high-quality customer...
-
Ind Executive Assistant
1 week ago
Gurgaon, Haryana, India Aon Corporation Full timePosting Description:Job TitleIND Administrative AssistantLocationGurgaonEducation/ certifications/Work Experience Required Minimum 9 years of prior administrative assistant experience. Is skilled in MS office tools Word, Excel & PowerPoint High School Diploma or equivalent, college degree preferred.Specific Administrative Accountabilities Maintain high level...
-
Customer Service Representative
1 month ago
Gurgaon, Haryana, India timesjobs Full time# ## Customer Service Representative - India - GurgaonReq ID#: 190029Location: Gurgaon, India, INCompany: Sitel India Pvt LtdAbout UsSitel is: World's Leading BPO. Handles 3 million contacts every day. Employs 60000 Employees Worldwide. Operates 145 centers in 27 countries. Serves 350 clients. Offers customer support in 36 languages. Rated No.1 Contact...
-
Customer Service Representative
3 weeks ago
Gurgaon, Haryana, India timesjobs Full time# ## Customer Service Representative - India - GurgaonReq ID#: 190029Location: Gurgaon, India, INCompany: Sitel India Pvt LtdAbout UsSitel is: World's Leading BPO. Handles 3 million contacts every day. Employs 60000 Employees Worldwide. Operates 145 centers in 27 countries. Serves 350 clients. Offers customer support in 36 languages. Rated No.1 Contact...
-
Customer Service Representative
1 week ago
Gurgaon, Haryana, India Foundever Full timeCustomer Service Representative - India - Gurgaon Location: Gurgaon, India, IN About the Company: Sitel India Pvt Ltd SITEL is: World's Leading BPO Handles 3 million contacts daily 60,000 Employees Global 145 centers across 27 countries Works with 350 clients Supports 36 languages Ranked No.1 Contact Center Globally by the Black Book of Outsourcing, twice...
-
IND Business Analyst I
3 weeks ago
Gurgaon, Haryana, India Alight Full timeAbout Alight SolutionsAlight is a leading cloud-based human capital technology and services provider that powers confident health, wealth and wellbeing decisions for 36 million people and dependents. Our Alight Worklife platform combines data and analytics with a simple, seamless user experience. Supported by our global delivery capabilities, Alight Worklife...