ServiceNow Senior ITSM Catalog Developer

1 week ago


Bengaluru, Karnataka, India QAAgility Technologies Full time
ServiceNow Senior ITSM Catalog Developer

Total Experience : 4 years in ServiceNow2 years solid development experience in ServiceNow

Location:
Hybrid (You can work from any of the locations Pune, Mumbai, Bangalore, Chennai)

Roles & Responsibilities:

  • Proficiency in
designing and implementing ServiceNow solutions , including technical design and coding.
Strong understanding of

IT Service Management processes

and best practices.
Develop and maintain

ServiceNow IT Service Management (ITSM) solutionsGood Experience in

Catalog Development

is a must.
Design and implement new

ServiceNow functionality .Reviewing request for development and determining the technical design.
Developing scripts / code

to meet business requirements of the request.
Performing the initial testing and releasing code for UAT.Provide maintenance for existing ServiceNow implementations.

Working independently or cooperatively as a member of a team under the direction of the project team leader or manager.

Should have good communication skills (oral & written)

Ability to work with a remote team, requiring ability to communicate well via phone/emailWell versed Corporate ethics and compliancePortal Customizations :
Medium level of complexity

Mobile Customizations:
Medium level of complexity

Complex UI Customizations:
Solid knowledge of working with UI Pages is appreciated

Complex Process Customizations :
Due to the setup of the platform for the customer, many processes are built using Business Rules. Solid server-side scripting skills and the ability to analyze complex (spaghetti) code are highly appreciated.

Complex Integration Customizations:
Requires a combination of REST + SOAP integration knowledge along with solid server-side coding skills

Consultancy Skills:
Guide customers in finding optimal solutions. Provide regular demos to the customer. Manage the team in the absence of the lead.

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