JustDial - Manager - Business Analytics

1 week ago


Mumbai, Maharashtra, India Justdial Full time
Manager - Business Analytics Accomplish departmental objectives by effectively managing and guiding staff, including planning, and evaluating department activities.

  • Maintain a skilled and motivated workforce by recruiting, selecting, orienting, and providing training and development opportunities for employees.
  • Ensure staff results align with organizational goals by communicating job expectations, planning, monitoring, and appraising job results.
  • Develop, coordinate, and enforce systems, policies, procedures, and productivity standards to enhance departmental efficiency.
  • Contribute to the organization's strategic goals by gathering essential business, financial, service, and operational information.
  • Uphold quality service standards, address customer service issues, and recommend system improvements to maintain highquality service delivery.
  • Foster a collaborative team environment by actively contributing to the collective effort and achieving related results.
  • To support Product & Tech owners with Product related analyses.
  • To deliver analyses for the tickets raised on Product Analytics JIRA project or any other JIRA project. Provide exhaustive Pre-Post analyses for design changes on any of digital platforms maintained by Justdial.
  • To deliver timely and accurate analyses for raised request.
  • To streamline recurring reports for Product & Tech owners wherever required.
  • Streamline Product Analytics as a domain working as Individual Contributor.
  • To work on urgent, important and/or critical requirements related to Google Analytics (GA).
  • Track GA related updates and cascade information to relevant internal stakeholders.
  • Track GA driven metrics daily and highlight data inconsistencies at quick timeline.
  • Cater GA related JIRA tickets on Google Analytics JIRA project or any other JIRA project.
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