Dynamics 365 CRM Sales Consultant

1 week ago

Bengaluru, Karnataka, India Rubis Software Solutions Private Limited Full time

We are seeking a skilled and experienced Dynamics 365 CRM Sales Consultant with a minimum of 4 years of hands-on experience in developing and implementing CRM solutions using Dynamics 365 CRM and C#. The ideal candidate will play a key role in understanding our clients' business requirements, designing tailored CRM solutions, and providing expert guidance throughout the implementation process.

Key Responsibilities :

  • Collaborate with clients to understand their business processes, sales workflows, and requirements for CRM solutions.
  • Design and architect customized Dynamics 365 CRM solutions that align with clients' business needs and objectives.
  • Develop, configure, and customize CRM entities, forms, workflows, and dashboards using Dynamics 365 CRM and C#.
  • Implement integrations between Dynamics 365 CRM and other systems or applications, such as ERP systems, marketing automation platforms, or third-party plugins.
  • Customize and extend CRM functionality using plugins, workflows, and JavaScript to address specific business requirements.
  • Provide technical expertise and guidance to clients and internal teams on best practices for CRM customization, configuration, and development.
  • Conduct user training sessions and workshops to educate clients on how to use effectively and maximize the value of their CRM solution.
  • Collaborate with project managers, business analysts, and other stakeholders to ensure successful delivery of CRM projects on time and within budget.
  • Participate in the testing, troubleshooting, and debugging of CRM solutions to ensure quality and reliability.
  • Stay up-to-date with the latest updates, features, and capabilities of Dynamics 365 CRM and related technologies.
  • Continuously improve processes, methodologies, and tools for CRM development and implementation
Requirements :

Key Skills and Qualifications :
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum of 4 years of professional experience as a Dynamics 365 CRM developer or consultant.
  • Strong proficiency in Dynamics 365 CRM development, configuration, and customization using C#,.NET, and JavaScript.
  • Experience with CRM customization tools such as Power Platform, Power Automate (formerly Flow), and Power Apps.
  • Knowledge of CRM architecture, data model, and security model in Dynamics 365 CRM.
  • Experience with integration technologies and protocols such as RESTful APIs, SOAP, and OAuth.
  • Solid understanding of software development lifecycle (SDLC) and agile methodologies.
  • Excellent problem-solving and analytical skills, with a keen attention to detail.
  • Strong communication and interpersonal skills, with the ability to interact with clients effectively and stakeholders at all levels.
  • Proven ability to work independently and collaboratively in a team environment.
Preferred Qualifications :
  • Microsoft certifications related to Dynamics 365 CRM development or implementation (e.g., MB-200, MB-400).
  • Experience with other Microsoft technologies such as Azure, SQL Server, or Power BI.
  • Familiarity with other CRM platforms such as Salesforce or SAP CRM.
  • Experience with version control systems such as Git or TFS.
  • Previous experience in consulting or client-facing roles, preferably in the CRM domain.
  • Knowledge of industry-specific CRM solutions or verticals (e.g., sales, marketing, customer service).
  • Active participation in the Dynamics 365 CRM community, including forums, user groups, and conferences.
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