Advisor-IT Infrastructure

1 week ago


Bengaluru, Karnataka, India TekWissen India Full time

Role: Advisor-IT Infrastructure

Location: Bangalore, India

Key Responsibility:


• Responsible to carry our BAU day to Day activities.


• Responsible of executing Project related activities.


• Responsible for UCS, ESXi & Client Server troubleshooting, upgrades and firmware management


• Responsible for analyzing vulnerabilities in PCI compliance report, prepare remediation plan, test, deploy remediation steps


• Vendor Coordination to resolve hardware and software issues & Follow-ups till Closure


• Responsible for monthly operating system ESXi, Client Server, VM (OS & Linux) patches installation and upgradation


• Responsible for VM templates patching and compliance


• Have experience in preparing SOP & MOP documents preparation for critical activities


• Responsible for the development and refinement of operational best practices as it relates to Virtustream Enterprise Cloud platform management & support


• Stay up to date on emerging technologies and products, including attaining certifications and participation in industry events as appropriate to continue to drive improved methodologies into the organization


• Assist in the development of automation tools


• Provides appropriate level of support and troubleshooting for incidents across the environment and escalates to next Tier if needed


• Exercises considerable attitude in determining technical objectives, without appreciable direction


• Utilizes a variety of internal and external sources to investigate technology, build knowledge, and resolve incidents.


• Review documentation, diagrams, configurations, standard operating procedures, and tools and regularly contributes to internal knowledgebase and departmental documentation.


• Maintains professional demeanor under pressure possessing a can-do attitude, to keep the resolution process moving in a positive direction


• Familiar with VMware infrastructure builds and Management


• Experience in Managing cloud infrastructure services and ability to adopt new technologies

Requirement Details:


• Relevant experience of 6+ Years of experience on the below responsibilities


• Looking for L2/L3 skills in below core technologies, requires skills in one or more of the following areas:


• Compute – Cisco UCS blade & rack-mount servers, UCS Manager, Client servers


• Operating Systems – Windows, RHEL, Suse, CentOS, Ubuntu


• Virtualization – VMware vSphere, ESXi


• Scripting – PowerShell, Ansible, Python, Salt, batch files, etc.


• PCI Compliance and vulnerability management


• Willing to work 24*7 shifts


• High accountability for results


• Understanding of ITIL / ITSM with experience in ticketing (Service Now)

Desirable requirements:


• VMware VCP


• MCSE, MCSA, RHEL


• ITIL Foundation



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