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BDE / Telecaller – Call Center
1 week ago
Function/Department : Customer Service
Division : Mohali
Job Purpose:
The primary responsibility of the job holder is to make outbound calls and receive inbound calls, with the twin objective of providing support or information enquiries from consumers and tele-marketing to ensure the target number of walk-ins are achieved
Key Accountabilities :
The position is responsible for:
Achieving the target number of walk-ins per month Resolving customer queries and problems satisfactorily Escalate cases required intervention from Head Call Centre Customer Relationship Management QualificationGraduation Experience (Years)0 to 5 years Experience (Qualitative)English speaking, Punjabi or Hindi Immigration service industry BPO Service industry-
Head Call Centre
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Chandigarh, Chandigarh, India Raffles Educity Full timeFunction/Department : Customer Service Division : Corporate Office Job Purpose: The position is responsible for handling Call centre operations, drive revenue, motivate & inspire team, setting up, streamlining and building robust Call centre processes and systems. The position is also responsible to develop & define targets and goals to ensure...
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