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Telecaller
1 week ago
ONLY FEMALE CANDIDATE
Job Title:
Telecaller (Immigration Services)
Responsibilities:
- Make outbound calls to prospective clients to introduce our immigration services and explain the benefits of working with our firm.
- Provide information and guidance to clients regarding immigration procedures, eligibility requirements, and available services.
- Follow up with leads and maintain communication to nurture relationships and convert prospects into clients.
- Schedule appointments for clients to meet with immigration consultants or attend informational sessions.
- Maintain detailed records of client interactions, including inquiries, followups, and outcomes
- Collaborate with immigration consultants and other team members to address client needs and provide comprehensive support.
- Stay uptodate on changes in immigration laws, policies, and procedures to provide informed guidance to clients.
- Meet or exceed monthly targets for lead generation, conversion rates, and client satisfaction.
- Participate in training sessions and professional development activities to enhance skills and knowledge.
Qualifications:
Min Qualification:10+
- Bachelor's degree in a relevant field
- Proven experience in a telesales or customer service role, preferably in the immigration or legal services industry.
- Excellent verbal and written communication skills, with the ability to articulate complex information clearly and concisely.
- Strong interpersonal skills and the ability to build rapport with clients from diverse cultural backgrounds.
- Familiarity with immigration procedures, visa categories, and documentation requirements.
- Proficiency in using CRM software and other communication tools.
- Ability to work independently and as part of a team in a fastpaced environment.
- Highly organized with excellent time management skills and attention to detail.
- Ability to handle objections and resolve client concerns effectively.
- Fluency in multiple languages (an advantage).
Location:
Sector 9 Chandigarh
Employment Type:
Full-time
Job Types:
Full-time, Permanent, Fresher
Pay:
₹8, ₹26,450.30 per month
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Work Location:
In person
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