Telecaller
2 weeks ago
Qualification:
Graduates
Job Location:
Ernakulam
Experience - 0-1
Contact
Responsibilities:
- Make outbound calls to potential customers to promote products or services
- Follow scripts and guidelines provided by the company for effective communication
- Use phone etiquette to engage customers and build rapport
- Analyze customer needs and provide appropriate solutions or information
- Up sell products or services when applicable
- Enter and update customer information accurately in the database
Requirements:
- Fluent in Malayalam and English
- Excellent communication skills, both verbal and written
- Strong phone etiquette and customer service skills
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in data entry and computer skills
Note:
This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, requirements, or skills associated with the role.
Schedule:
- Day shift
-
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